Cost Center / Budget and / or Revenue Responsibility : none
Purpose & Overall Relevance for the Organisation : adidas GBS delivers high quality services for Finance and Accounting. In Bogotá we are opening a new GBS center with the aim of serving the NAM countries in several processes.
Single Point of Contact for NAM business to provide guidance on T&E processes and policies, including standard support activities for internal customersGeneral functional expert with responsibility for T&E processes and the delivery of services within his / her teamKey Responsibilities and General Accountabilities : Plans and carries out activities within the jurisdiction of the position to ensure prompt payment to employees for valid expensesAct as a single point of contact to provide guidance to internal customers on T&E processes and policies and resolve queries from internal customersFacilitate the efficient use of the Concur systemStrive for compliance of T&E policyPerform standard support activities, review queries for all relevant process areasConduct research for existing tickets, resolve and send resolutions back to requester where possible or escalate tickets and inform users on lead timesIdentify potential problems and / or delays in resolution and notify internal customerDrive continuous improvement in T&E operations developing ideas and recommendations based on most common issuesCreate and maintain up to date desktop procedures for Expense Management end to end processKey Relationships : Employees throughout North America and CanadaSuperiorColleaguesKnowledge, Skills and Abilities : Excellent communication and interpersonal skillsExperience with Microsoft Office or equivalent toolsExperience with ConcurAbility to communicate in English in a business setting (oral and written)Ability to work independently and maintain confidentialityOrganizational skillsAbility to work in a fast paced environmentAbility to pay close attention to detailSelf-motivated and self-directed individualRequisite Education and Experience / Minimum Qualifications :
University degree or equivalent experience, preferable in accounting or business.4 to 5 years of relevant experienceDirect functional experience (Travel & Expenses)
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