Responsibilities: Develop the service sales strategy and ensure a GEA approach to customers within the cluster (cooperation with Head of Service). Identify opportunities for service sales. Actively manage key customer accounts. Operate in partnership with sales engineers to identify "up-sell" and "cross-sell" opportunities to maximize revenue and improve overall customer experience. Manage individual day-to-day activities with possible responsibility for multiple product groups/application clusters to ensure a consistent approach and optimized performance. Continuously optimize processes and structure (strategy, methods, tools, personnel development, etc.) and related key figures. Find new ways to improve customer satisfaction. Your Profile / Qualifications: Bachelor's degree, preferably in an engineering discipline (electronic, mechanical, etc.). Required languages: English. Service or capital equipment sales experience in a service or engineering environment. Capable of implementing a strategic service sales plan. Relevant work experience: 3 years. Service experience, customer management, empathy, and sense of urgency. Excellent communicator, both written and verbal, able to work with individuals (internal and external) across a wide range of levels, functions, brands, and cultures. Prioritizes customer needs, establishes effective relationships with customers as well as internal stakeholders. The ability to exert influence on customers by conviction, persuasion, and negotiation. Can implement delegated tasks effectively while maintaining involvement and responsibility for outcomes. The ability to gain high levels of trust from customers and to predict customer and competitor actions. Desirable: Familiarity with GEA service offerings and local market requirements of different customer groups. Did we spark your interest? Then please click apply above to access our guided application process. #J-18808-Ljbffr