Job Description
AgileEngine is a top-ranking provider of software solutions to Fortune 500, Global 500, and Future 50 companies. Listed on Inc.
5000 among the fastest-growing US companies, we are always open to talented software, UX, and data experts in the Americas, Europe, and Asia.
If you like a challenging environment where you're working with the best and are encouraged to learn and experiment daily, there's no better place guaranteed! : )
What you will do
- Outline a research plan with a research goal and objectives, research questions, methodology breakdown, recruitment criteria, roadmap, and session scripts;
- Screen, recruit, and schedule qualitative and quantitative research participants;
- Competitor analysis as a feature walkthrough and prioritized benchmarking;
- Audit existing interfaces to improve overall look and feel, usability, and accessibility;
- Analyze and synthesize qualitative and quantitative data to inform future Product Delivery or broader Discoveries;
- Generate user archetypes and map journeys of different fidelity, depending on mixed-method data saturation;
- Visualize information architecture and hierarchical tasks based on learnings about user attitudes and behaviors;
Run workshops to kick off the challenge, prioritize actions on research findings, and conceptualize ideas.
Must haves
- 3+ years of professional experience as a UX Researcher or Usability Engineer;
- Experience working on complex B2B and B2C products or services;
- Ability to work remotely both independently and in a team;
- Experience implementing User-Centered Design within a Disciplined Agile organization;
- Experience with primary and desk research methods to generate and evaluate product vision;
- Experience with user archetype, journey mapping, and information architecture research;
- Ability to identify and communicate research opportunities via participative action workshops with C-suite, PMs, developers, researchers, and designers;
- Upper-intermediate level of English, both spoken and written;
Ability to overlap with the US business schedule to communicate with the US-located research participants and timely inform stakeholders on findings (in hours, not days).
Nice to haves
Domain knowledge in GenAI, Cybersecurity, Corporate SaaS, Logistics, Energy, MedTech, FinTech, Automotive, E-Commerce, Rental;
Experience with marketing strategy improvements on key funnels and metrics, like conversion rate.
The benefits of joining us
Professional growth
Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
Competitive compensation
We match your ever-growing skills, talent,
and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
A selection of exciting projects
Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.
Flextime
Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office whatever makes you the happiest and most productive.
Requirements
- 3+ years of professional experience as a UX Researcher or Usability Engineer; Experience working on complex B2B and B2C products or services;
- Ability to work remotely both independently and in a team; Experience implementing User-Centered Design within a Disciplined Agile organization;
- Experience with primary and desk research methods to generate and evaluate product vision; Experience with user archetype, journey mapping, and information architecture research;
- Ability to identify and communicate research opportunities via participative action workshops with C-suite, PMs, developers, researchers, and designers;
Upper-intermediate level of English, both spoken and written; Ability to overlap with the US business schedule to communicate with the US-located research participants and timely inform stakeholders on findings (in hours, not days).
