Sales Support

Title: Specialist SLS & Programs (OFR) Location: GSC BOG Support with monthly status and performance reports for OFR based on the status of the quotes and related to the operation.
Key Responsibilities: ·       Looking for a professional with a strong interest in developing leadership attributes and skills ·       Expertise in Quoting process and fast learner as this person will need to know the step by step of all scopes that we have in OFR – eventually cross-utilization with AFR.
·       To be the right hand of the TL in order to have a good operation and relationship with the BPs.
·       Quality checks to be done about the performance of the team.
·       Support the team on questions and escalations.
·       Periodical calls with BPs.
·       Performance Reports weekly/monthly.
·       Find improvements and efficiencies, discuss open topics and issues.
·       Train members of the team in new topics or reinforce some in order to improve the operation.
·       Receive new rate request and perform the quote taking into account the customer's needs.
Skills / Requirements: ·       One to two years of experience in logistics processes (preferably maritime logistics).
·       Good level of MS Excel and other MS Office tools.
·       Good and fluent communication in English (verbal and written).
·       Customer service and communication skills.
·       Teamwork and autonomy.
Relevant information: ·       Salary: $2,790.788 ·       Type of Contract: Indefinite - Directly with DHL Colombia.
·       Performance bonus up to 16% of salary ·       Food Allowance: $95.564.