Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Fluency in Portuguese is a must (verbal and written communication) Under the direction of the Spvr / Lead - Operations Shared Service, is responsible for contacting the medical sites of the country(s) in charge, in order to carry out the coordination via telephone and / or email (with date, time and contact approved) for Depot to Site distributions, handling a high level of customer service, issue resolution and internal communication, as well as order and control over assigned tasks, committed to continuous improvement and customer satisfaction. PRIMARY DUTIES AND RESPONSIBILITIES (DEBERES Y RESPONSABILIDADES PRINCIPALES) : Fulfill all the position duties, such as: All contact and coordination activities under Shared Services responsibility, are completed in an appropriate, timely and cost-effective manner. Make the activity records correctly, in the control tool assigned for the function, generating efficient communication flows, which help to guarantee the success of the function for the company. Ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators for the team. To edit and maintain shipments (domestic) at TMS or the applicable system according to process' instructions. To use and maintain the available technical tools (TMS, Share Point and others). To keep proper communication with national and international offices stations of World Courier as needed in a kindly and timely manner. Perform any other duties the employee has been trained for . EXPERIENCE AND EDUCATIONAL REQUIREMENTS ( ) : Required : Requires a Degree in foreign trade, business administration, logistics, industrial engineering or related careers from an accredited university. Prefered Minimum 2.5 year directly related and progressively responsible experience. MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS (REQUISITOS MÍNIMOS DE HÁBILIDADES, CONOCIMIENTOS Y CAPACIDADES) : Fluency in Portuguese is a must (verbal and written communication) SE REALIZARA PRUEBA ESCRITA Y ORAL. Command of English: intermedium written and oral skills What Cencora offers ?Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: World Courier de Colombia S.A.