Role overview: Your role will require you to have strong experience in managing cross-functional projects from inception to launch, overseeing the full life cycle. You will own and drive technical projects across various stages, ensuring on-time delivery with quality during onboarding and execution. Identify opportunities and define processes to accurately capture scope, dependencies, schedule, metrics, and risks for program success. Effectively communicate program status and updates to all stakeholders on a regular basis. Escalate red flags to executives in a timely manner, using sound business judgment. Support integration projects that incorporate proactive and innovative delivery, addressing business challenges and achieving goals. Manage the end-to-end partner API integration process and handle customer and partner interactions. Collaborate closely with customers, partners, business leaders, management, and cross-functional teams to define requirements, create roadmaps, and execute on multiple business priorities. Plan and manage project schedules, anticipate risks, and provide mitigation strategies, along with escalation management, recommending engineering trade-offs aligned with business goals. How you will create impact: Foster and maintain best practice solutions and tools to improve/optimize processes. Demonstrate ability to maintain and navigate the organization using formal/informal networking skills. Efficiently run multiple projects simultaneously, involving multiple business partners and stakeholders in a fast-paced environment. Communicate effectively and manage the expectations of multiple stakeholders (both internal and external). Resolve customer concerns and requests efficiently in a timely manner. Possess excellent verbal and written communication skills, proven ability to build strong relationships and lead and influence cross-functional and partner teams. Manage conflicts, drive effective teamwork, communication, and collaboration, and build partnerships across teams. Handle international customers simultaneously. Maintain and document processes and business requirements. Utilize strategic and analytical thinking in projects. Be business savvy, customer-centric with strong communication and interpersonal skills. Exhibit excellent problem-solving and decision-making skills exercising good professional judgment. Possess people management and networking skills. Be result-oriented, a fast learner, and able to handle a fast-paced environment. Requirements 10+ years in Payments, Fintech, or Financial Services realm, with hands-on experience as Project Management Professional within Information Technology Services. Knowledge of API integrations is necessary. Well-versed in program/project management and SDLC methodologies. Team Spirit: Thrive in a team environment and are open to change but can also handle working independently. Relationship Builder: Excel at creating and maintaining effective relationships with international customers and colleagues. Experience in handling multiple projects in a fast-paced environment. Detail-Oriented: Impeccable attention to detail; nothing gets past you! Language Skills: Fluent in English & Spanish, because communication is key. Interview rounds & assessments: Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay. Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics. Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth. A cross-functional round that offers insights into other teams and functions and explores how your role aligns with them (only if recommended by the Hiring Manager). Hot Seat: A cultural fit round that includes an overview of the company's core values and long-term plans. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. At TerraPay, we don't just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you're looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be. With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we've got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities . Click here to see what our employees feel about TerraPay. Stay connected with TerraPay on LinkedIn. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!#J-18808-Ljbffr