Who We Are CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they're in. Every time we launch a new facility we create jobs in that neighborhood, and we're proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs whether they're entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains What You'll Do Work alongside a software development team to track product delivery and product maintenance tasks. Create and maintain a published product roadmaps for teams; ensuring clarity on the key objectives of each project (Note: you will not be the product owner for the Roadmap, you will partner with the Product Manager to publish the team team's roadmap in Jira) Issue triage: assist in the assignment and planning of appropriate resources for product maintenance, flagging patterns that could turn into new feature development. Collaborate with teams to serve as the primary point of contact during project life cycles to manage health, scope and facilitate feedback sessions; capturing customer experience and bringing these insights to the product development team. Set up systems for stakeholders and teams to provide visibility into project workflow, delivery tracking and product documentation. Facilitate & lead enablement sessions with cross-functional teams What We're Looking For A minimum of 3 years handling a software product or service Customer obsessed An advanced level of English is required for the position (written and verbal) Experience in stakeholder management as you will have constant interaction with managers and coworkers Attention to detail, proven organizational and time-management skills Ability to instill trust and influence Why join us Growing market: You'll be focused on an $80 billion market that's projected to reach at least $500 billion by 2030 in the US alone. Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery. Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success. What Else You Need To Know This role is based in our Bogotá office. We believe that people do their best work when they are together. As a company, we're in the marketplace of ideas and innovation. When you're constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we're better as a team in-person. That's why all of our teams (except for our field-based roles) are now working from one of our office locations 5 days a week Looking forward to sharing more about a Career of Substance at City Storage Systems! Ready to join us as we serve those who serve others?#J-18808-Ljbffr