As a Product Manager II in Microsoft 365 Core Experiences team, you will be at the heart of our product development process, ensuring that our products meet the highest standards of usability and delight our users. Your role is crucial in shaping the user journey and driving product success. You will have the opportunity to hone your skills in user research, design thinking, and product strategy, all within a flexible work environment that supports your growth and work-life balance. An ideal candidate is intellectually curious, comfortable with ambiguity and is open to take on complex challenges. They excel in communicating complex ideas clearly to diverse audiences and have a proven track record of being action-oriented, resilient in the face of failure, and adept at overcoming roadblocks. Their passion for building and shipping products is matched by a deep customer focus and a continuous desire to learn new technologies. They thrive in collaborative environments, enjoying the opportunity to work with diverse teams globally. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Drive and track success criteria of a feature group. Partner with others to identify short-term investment opportunities and collaborate with partners to garner support for that feature group. Gather customer requirements and assess market demand to inform product decisions. Ideate, plan, and define a product strategy for your feature / product areas. Work to bring all stakeholders, including engineering, design, user research, and customer success teams to enable product success. Develop a detailed product roadmap and convert business needs into technical specifications for engineers. Facilitate usability reviews with customers, gather feedback, and make evidence-based decisions ensuring alignment with business goals. Champion for usability and accessibility to make every feature inclusive and available to all users. Define success metrics and track key performance indicators (KPIs). Track performance metrics and form hypotheses to incrementally improve product development in specific areas. Manage customer communities and build trust with targeted customers. Partner with Product Marketing teams by helping build marketing, roll-out, and customer support plans. Promote the group of features you worked on and co-present at large events. Other Embody our culture and values. Qualifications Required Qualifications: Bachelor's Degree AND 2+ years' experience in product/program management or software development OR equivalent experience Proven ability to learn quickly and apply the learnings to practice. Ability to analyze complex problems, think critically, and develop innovative solutions. Experience in engaging with customers to gather feedback, understand their needs, and incorporate them into product development. Preferred Qualifications: Bachelor's Degree AND 4+ years of experience in product/service/project/program management OR software development OR equivalent experience. Adept at managing and maintaining relationships between multifunctional team members. Demonstrable leadership abilities. Expert at managing tight deadlines. Experience driving generative AI-based solutions (RAG, GPT, LLM) and general awareness of the rapidly evolving AI, especially generative AI landscape. Hands-on experience or solid familiarity with web technology and front-end development stack. Executive presence and ability to think analytically and creatively on your feet. The ability to wear many hats and effectively communicate with customers, design, user research to learn quickly and change direction when needed. The ability to think creatively and critically about product features and user scenarios in the enterprise space. Demonstrated ability of very strong product thinking and a growth mindset. Demonstrated ability to evaluate, critique, and recommend improvements on software user experiences and interface design. Solid project management, growth hacking, leadership and cross-group collaboration skills. Innate curiosity and ability to self-start in an ambiguous, highly autonomous and rapidly-changing startup environment. Excellent written and verbal communication/presentation skills through all levels of the organization, technical and non-technical. Proven ability to build data-driven product experiences, define metrics and use analytics to derive insights to arrive at product & growth decisions. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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