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Job Description - Invoice to Cash Team Lead (2407028845W) Kenvue is currently recruiting for an Invoice to Cash Team Lead to support its Invoice to Cash team, encompassing Credit Management, Collections, Disputes/Deductions Management, Cash Applications, and AR Reporting. As a team lead, you will coordinate and support daily operations and help drive process optimization while ensuring adherence to compliance and performance standards.
This is an exciting opportunity that will offer exclusive access to a network of financial professionals worldwide. This network will help you build on your current skills and explore opportunities to grow your career at Kenvue.
Within Kenvue's Invoice to Cash team, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience.
What You Will Do Leadership and People Management: Provide guidance and support to the core team, acting as a point of escalation when needed.Help promote a culture of compliance and proactive root cause problem-solving.Drive Operational Excellence: Help execute against key KPIs and targets as set by the team manager.Support enterprise technology implementation and deployment.Ensure all processes are compliant with internal and external audit requirements.Credit Management Oversight: Activity support and oversight inclusive of but not limited to:Assess customer creditworthiness and assign risk ratings.Set and approve credit limits based on customer needs and risk.Manage customer credit holds and communicate status updates.Document all assessments and update customer records regularly.Collections Management Oversight: Activity support and oversight inclusive of but not limited to:Manage new customer setups and assign profiles to collections specialists.Generate and review collections worklists for timely follow-ups.Send correspondence and past due notices to maintain payment schedules.Assess high-risk accounts, initiate final demand notices, and assign to collection agencies as needed.Update and monitor doubtful debt reserves, write-offs, and DSO metrics regularly.Cash Applications Oversight: Activity support and oversight inclusive of but not limited to:Receiving of remittance advice.Receiving and posting payments.Processing receipts and allocating cash.Processing payment rejections.Creation and validation of customer refunds as necessary.Posting/reconciling AR activity to the general ledger.Deductions/Dispute Management Oversight: Activity support and oversight inclusive of but not limited to:Identification of customer deductions.Collection of support documentation.Root cause analysis and deduction resolution.Process deduction adjustments and write-off balances.What We Are Looking For Required Qualifications: Bachelor's degree in finance, accounting, or related field.Minimum of 4-6 years of relevant Finance experience, preferably with exposure across Credit Management, Collections, Disputes/Deductions Management, Cash Applications, and/or AR Reporting.Experience working in shared services or a global business services environment.Fluent in English, with excellent communication and stakeholder management skills.Ability to work individually and in a team-oriented environment.A can-do attitude and ability to work on multiple tasks with minimal supervision.Ability to work under pressure with excellent problem-solving skills.Desired Qualifications: Professional designations such as MBA, CPA, or CMA or working towards the designation would be an advantage but not required.Proficiency in ERP systems (SAP or equivalent) and cash application tools (e.g., HighRadius).Knowledge of automation tools and technology used in financial operations.What's In It For You: Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working & More!Learning & Development Opportunities.Employee Resource Groups.Kenvue is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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