Customer Development Services Analyst (Temporary)

No Relocation Assistance Offered# 161726 - Cali, Valle del Cauca, ColombiaAbout The Role The Customer Development Services Analyst (Temporary) provides support and speed up administrative processes related to the sales force, such as: credit notes and support paperwork to acknowledge payments to customers related to commercial activities according to the Gross To Net policy.
What you will do: Process the credit note requirements requested by the sales executives, attaching all the supporting paperwork according to the Gross to Net guidelines so that they can be credited to the clients.
Scan all supporting documents to document the performance of commercial activities agreed with customers.
Start ticket requests in the planned system, attaching all supporting documents.
Provide timely information and visibility to sales executives according to the status of said requests, posted in the system, so that executives can take the necessary actions.
Coordinate and follow credit notes status.
Coordinate the stationery corresponding to the sales executives.
Support the checking account process by providing a status to the Country Finance Manager with the goal of taking corrective actions to prevent a negative impact on the performance of the days on the street (DOS • Days Outstanding Sales).
Support for downloading trade agreements from the Customer (Cencosud) portal, ITT, Domo• according to each CDT.
Supervising of Commercial Plans and their performance Follows all policies and standards Preferred Qualifications according to the calendar for each negotiation.
Work with different areas involved in the data flow process needed to fulfill the settlements in order to make the process smoother.
Collaborate with Sales Controlling to ensure compliance with established timelines and improve cross-departmental workflows.
Use analytical thinking in commercial plans in order to support the benefits of each plan.
Support CDE (Customer Development Executive) all the time with the Deal Sheets and Proof of performance of each commercial plan according with the politics and adding all the support  Follow and share the report of compliance of each commercial plan by CDT according with the commercial calendar Performs other duties as assigned.
Required Qualifications: Excel Management (Pivot Tables and Macros) Bachelor's Degree Accounting, Administration At least 1 year of administrative or accounting experience Preferred Qualifications: Intermediate English Level Google suite tools proficiency