NICE - Project Manager Software Implementation We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions.
Our workforce has thrived in an environment of diversity of thought, experience and background.
We celebrate our diversity and embrace it whole-heartedly.
Sutherland is an equal opportunity employer.
We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.
Sutherland is looking for a bilingual (English and Spanish) Project Manager who wants to benefit from a great onboarding program, work environment, job stability, and professional growth opportunities working with multicultural teams all over the globe for one of the biggest IT Solutions multinationals in the world, NICE Software Solutions.
The Project Manager is responsible for planning and controlling the diverse activities required to deliver projects to final customers on time, on budget, and with the required quality, despite risks and issues.
Responsibilities: - End-to-end management of a project or program of projects including scope, time, quality, communications, procurement/subcontractor, and stakeholder management.
- Manage all phases of the project – Initiation, Planning, Execution, Monitoring and Control, and Closing.
- Effective use of NICE project management methodology, processes, tools, techniques, and templates.
- Define project tasks and prepare project plans.
Monitor, manage, and communicate project progress.
- Manage project scope and scope changes.
Manage and motivate the team assigned to the project.
- Act as a trusted adviser for assigned clients and assist with the development of roadmaps and other long-range plans for leveraging the solution and maximizing ROI.
- Manage issues proactively and provide visibility of issues and resolution to stakeholders.
- Report on the status of the project to internal and external stakeholders accurately on agreed frequency.
- Manage project-related revenue and revenue forecast.
Keep management systems updated to reflect revenue forecasting.
- Measure the quality and efficiency of each delivery.
Provide feedback on lessons learned and suggestions for future improvements.
- Participate in the broader PM community to increase the efficiency of Project Management at NICE.
Qualifications: - Proficient communication skills in English (B2 or higher).
- Minimum of 5 years of proven experience as a PM leading teams and managing people in a matrix environment.
- Experience with international clients is required.
- Experience working as a project manager for a consulting or software organization delivering solutions to external clients.
- Experience managing the full software SDLC as a project manager.
- Proven ability to manage complex and dynamic projects for external customers.
- Proven ability to manage large and simultaneous projects.
- Proven experience managing IT, Telephony, and Software projects.
- Proven ability to form strong customer relationships and span business and technical issues.
- Ability and willingness to work in a highly dynamic environment.
- Strong business acumen and orientation.
- Experience in revenue forecast management and budget management.
- Bachelor's or Master's degree in systems engineering or related fields.
Additional Information: Join one of the best places to work and enjoy great benefits such as premium healthcare, ergonomics/connectivity bonus, life insurance, among others.
Hybrid model in Bogotá, Colombia.
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