About First Line Software First Line Software is a global outsourcing company specializing in delivering custom software solutions to solve complex challenges, scale businesses, and enhance customer experiences. With a presence in international markets, we collaborate with clients across diverse industries, offering technological innovation, adaptability, and expertise. For this role, you will be working with a prominent client in the real estate sector, contributing to the maintenance, support, and optimization of their Yardi platform. This is an excellent opportunity to join a dynamic, international environment where your technical and problem-solving skills will have a significant impact. Responsibilities Providing technical support and troubleshooting for Yardi-related issues. Configuring, testing, and implementing Yardi modules and upgrades. Collaborating with the clients teams to optimize system performance and functionality. Resolving user inquiries, ensuring timely responses, and maintaining high satisfaction levels. Creating and maintaining system documentation, including workflows and user manuals. Supporting data migrations, integrations, and other related projects as required. Monitoring system performance, identifying potential issues, and recommending improvements. Skills and Qualifications Proven experience with Yardi software (e.g., Voyager, RENTCafé, or other modules). Familiarity with system integrations, database management, and technical configurations. Basic knowledge of SQL and report generation tools. Excellent communication skills in English. A proactive approach to identifying problems and delivering solutions. Ability to work independently and collaboratively in a team environment. The FLS Difference: What We Can Offer Our modern stack projects are the right mix of exciting and challenging. Gain access to our diverse range of training programs, courses, and certifications. Choose your work style: remote, on-site, or hybrid in one of our stunning offices. We offer the freedom of flexible working hours. Enhance your language skills with our corporate English classes. Work from anywhere and explore the world with our Workation program. #J-18808-Ljbffr