We are currently seeking a Manager – Deal Desk for our office located in Medellin, Colombia . Location: Medellin, Colombia Roca Alliances is a specialized recruitment firm in the tech sector, connecting top talent with leading global companies. We provide tailored hiring solutions, ensuring the perfect match for each role. Our deep understanding of industry trends allows us to conduct targeted, efficient recruitment. Committed to excellence, we build long-lasting partnerships that drive business success. At Roca Alliances, we help businesses thrive by delivering the right professionals to meet their needs. This time, we are partnering with a global leader in IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT teams, powered by AI. The company has experienced strong double-digit growth over the years, serving diverse industries in over 20 countries and managing more than 15 million endpoints globally. We believe in being clear about who we are and what we expect. Our success comes from being CONFIDENT , DETERMINED , and RESPONSIBLE . The people who thrive here are those who go the extra mile for our customers and for their own career growth and financial future. Core Values: Confident, Determined, Responsible Key Responsibilities Deal Structuring & Analysis: Lead the structuring, analysis, and approval of complex deals, ensuring they align with company goals and pricing strategies. Pricing Strategy: Develop and implement pricing models and strategies that support the company's objectives while maintaining competitiveness in the market. Sales Support: Collaborate closely with the sales team to provide guidance on deal structuring, pricing, and contractual terms, ensuring that deals are both profitable and align with company policies. Contract Management: Oversee the negotiation and execution of contracts, ensuring compliance with legal and regulatory requirements. Process Optimization: Continuously evaluate and improve deal desk processes, tools, and systems to enhance efficiency and effectiveness. Cross-Functional Collaboration: Work with cross-functional teams, including Finance, Legal, Product, and Sales, to ensure seamless deal execution and customer satisfaction. Reporting & Analysis: Create KPIs and report on daily metrics focused on sales flow efficiency, profitability, and customer experience. Managing & Development: Manage, mentor, and develop a team of deal desk analysts to foster continuous improvement and growth. Qualifications Education: Bachelor's degree in Business, Accounting, or a related field; MBA or other advanced degree preferred. Experience: 7+ years of experience in a deal desk, sales operations, or finance role within a high-velocity SaaS company. Leadership: Proven track record of leading and managing deal desk teams and processes or related experience. Communication: Excellent communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. Fast-Paced Environment: Ability to thrive in a high-pressure, fast-paced environment with competing priorities. CRM & Tools: Proficiency in CRM and deal management tools, such as Salesforce, and advanced Excel skills. SaaS Metrics: Strong understanding of SaaS metrics, financial modeling, and revenue recognition principles. Detail-Oriented: Meticulous attention to detail in deal structuring, pricing, and contract management to ensure accuracy and compliance. Mentorship: Demonstrated leadership skills with the ability to mentor and guide sales team members toward achieving their goals. Customer-Centric: Strong customer-centric approach, ensuring that deals are structured to meet customer needs while aligning with company objectives. Strategic Thinking: Ability to think strategically and develop pricing and deal strategies that support long-term company goals. Why Join Roca Alliances? Global Impact: Be part of a company that is transforming businesses globally. Growth Opportunities: Join a growing team with plenty of room for career advancement. Collaborative Culture: Work alongside passionate professionals in an innovative environment. In-Office Role: Work in our modern Medellin office, collaborating closely with the leadership team. Benefits Competitive salary in COP (Colombian Pesos) Continuous training and mentoring Opportunity to work with an international company Private medical insurance Don't hesitate—this is your opportunity! Do you meet the requirements? We would be more than glad to have an initial conversation with you. Just apply by filling out the application form so we can promptly schedule an interview. #J-18808-Ljbffr