About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Job Overview: As the Vice President of Operations, you will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning and goal-setting, ensuring your organization is on track. Responsibilities: Provide management and oversight of all aspects of the business within your site. Demonstrate a commitment to excellence and collaborate well with senior leadership. Meet the company's objectives with a passion for success. Provide direction and development, formulate policies and strategic plans for future growth. Manage daily operations of personnel, purchasing, administration, and other departments. Improve operational efficiency in targeted areas including customer support and engagement. Monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment. Build cross-functional relationships with departmental heads and management. Partner with department heads to maintain an efficient team structure and performance. Maximize client engagements and work with your leadership team to develop plans to meet future site needs. Maintain profit margins and develop internal control systems to ensure accountability. Develop strong relationships with outside partners, vendors, and advisors. Requirements: At least 7 years in a Senior Leadership role of a large business or enterprise. Strong financial management and budgeting skills. Ability to make sound business decisions based on data and statistics. Experience in structuring effective training & development programs and measuring their success. Possess a "people first" leadership style with strong communication, interpersonal, and leadership skills. Thorough understanding of organizational behavior, workforce planning, metrics, and analytics. Education / Certifications: BS or BA is highly preferred but not required. Work Location / Work Schedule / Travel: 25% travel within the region the position is assigned. Equal Opportunity Employer: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. #J-18808-Ljbffr