time left to apply End Date: December 12, 2024 (16 days left to apply) job requisition id R_2411_16105 About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. What does the Vice President of Operations really do? Think of yourself as the leader who will oversee day-to-day operations to support growth and add to the bottom line of the organization. You will focus on strategic planning and goal-setting and must be fully accountable for ensuring your entire organization is on track. As Vice President of Operations: You will provide management and oversight of all aspects of the business within your site. Demonstrate a commitment to excellence and collaborate well with senior leadership. Meet the company's objectives while having a passion for success and a proven record of successful strategic planning and implementation. Provide direction and development, formulate policies and strategic plans for future growth, manage daily operations of personnel, purchasing, administration, and other departments; and improve operational efficiency in targeted areas including customer support and engagement. Monitor revenue margins, develop guidelines for personnel evaluations, staff advancement, and redeployment. Build cross-functional relationships with departmental heads and management across the business. Partner with department heads to maintain an efficient team structure and performance, using analytics, processes, and tools. Maximize client engagements and work with your leadership team to develop plans to meet future site needs. Maintain profit margins and develop internal control systems to ensure accountability. Develop strong relationships with outside partners, vendors, and advisors, as well as internal partners, including department supervisors and co-executives. Requirements: At least 7 years in a Senior Leadership role of a large business or enterprise. Strong financial management and budgeting skills; ability to make sound business decisions based on data and statistics; capable of structuring effective training & development programs and measuring their success; leverage the use of the latest technology to enhance the growth of your organization. Possess a "people first" leadership style with strong communication, interpersonal, and leadership skills. Thorough understanding of organizational behavior, workforce planning, metrics, and analytics. Education / Certifications: BS or BA is highly preferred but not required. Work Location / Work Schedule / Travel: 25% travel within the region the position is assigned. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr