Pioneering trusted medical solutions to improve the lives we touch : Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care.
With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring.
Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs.
Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE : CTEC). To learn more about Convatec, please visit
- Meeting end user needs by ensuring the uptime, performance, resource availability, and security of the computers managed within established budgets and operational guidelines
- Acquiring, installing, and upgrading computer components and software and planning for / responding to service outages and other problems
- Automating routine tasks using scripting and writing basic computer programs to address more complex systems software configuration and enhancement
This position is a hands-on role, integrated in an energetic growing team where the primary role will be to take care of the company IT Infrastructure.
As a member of the Hosting team, you will work closely with other teams and support them. Your responsibilities will be to automate, when possible, monitoring and operate and manage infrasctruture.
You will cover problem and incident management, problem analysis, problem solving and access management.
We are looking for a team player, willing to collaborate and learn in a fast-paced environment, and able to work independently with high self-motivation.
Key Duties and Responsibilities
- Implementation and ongoing maintenance, security, and availability of Windows and VMware infrastructure
- Troubleshoot and resolve Windows OS and VMware related incidents and problems according to customer processes
- Perform Root Cause Analysis (RCA) for OS and VMware related service problems as part of problem management
- Liaise with support vendors for maintenance, support or issues resolution.
- Support Windows Server based systems, system software, clustering software and system management agents.
- Monitor and analyze the capacity and performance of storage and virtualization systems
- Assist in analysing historical usage for tracking and trending by CPU, memory, I / O and storage
- Review event logs on a regular basis based on business requirements
- Maintenance of physical and virtual servers (VMware),
storage devices, storage network
- Maintenance and management of the server s backups solution (Veeam)
- Provide technical support during disaster
- Evaluate and review patches, before and after installation
- Writing / updating technical design, build and process documentation
- Work with change requests & incident monitoring system (ServiceNow)
About You
- Curious, have a good aptitude for learning and enjoy variety, with opportunities to work with a variety of technologies and systems
- Very strong knowledge of server virtualization technologies such as VMWare and Hyper-V or Nutanix
- Advanced Windows
- Ability to work as part of an international team, as well as being part of a local market team
- Bonus points for knowledge in Ansible
- Strong bias for action and ownership
- Strong communication and team collaboration skills, both written and verbal.
Language Skills
- English Fluent
- Other languages can be a plus
What we are offering
- Chance to move your career within the company that is the leader in delivering the pioneering trusted medical solution for the patients
- Hybrid work model
- Learning tools
- Attractive compensation package with incentive plan and benefits
- Great atmosphere across the team
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Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec,
do not disclose any personal information or pay any fees whatsoever.
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Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.