Job Description Our Law Firm, The Ward Law Group, is currently hiring VIRTUAL ASSISTANTS with a customer service and sales background.
We have openings in different departments of the firm (Training is provided - NO PRIOR LEGAL EXPERIENCE NEEDED).
As a virtual assistant, you will work from home.
Your contract will be as an independent contractor, and we offer full-time positions (40 hours per week).
We are looking for candidates that have experience in sales and customer service, with the ability to adapt easily to changes and work in a fast-paced environment, and the ability to work independently.
Schedule availability is required (40 hours per week - 2 days off - Based on schedule need you might have to work 1 day of the weekend within the same 40 hours).
Virtual assistant responsibilities will vary depending on the department you are hired for, some are but not limited to:
Answer, screen, and forward incoming calls to the appropriate person.Take and deliver messages or transfer calls to voicemail when appropriate personnel are unavailable.Log phone calls and documents into the online document management system.Assist office staff with clerical duties to include faxing, copying, and organizing/maintaining files.Maintain frequent communication with clients and answer questions.Obtain insurance coverage information timely.Follow up with medical treatments and ensure proper care.Obtain medical provider records and bills.Communicate with the insurance company on treatment status and update adjuster information on the system, among other responsibilities.Salary: USD $1,000+ per month (compensated based on experience and skill set)
Qualifications Virtual Assistant Job Qualifications and Required Skills: Must speak English and Spanish fluently.Must have a Computer (Desktop or Laptop) Core I5 or above, 12 GB of RAM, with at least Windows 10 installed.USB noise-canceling headsets.Webcam for daily meetings and huddles.Internet speed must be 35Mbps Download and 15Mbps Upload.Commitment to work overtime on occasion.Have solid written and verbal communication skills.Ability to be resourceful and proactive when issues arise.Must be a self-starter and multi-tasker.Ability to work independently.Additional Information To apply, please send your updated Resume in English and a two (2) minute video (in English) introducing yourself and your work experience.
Video instructions: To record the video, you can use Loom or a regular video with your cellphone.
Send us the Google Drive link with your video attached; please make sure the Google Drive link is set up as public.Tell us about yourself and previous work experience and skills learned.Tell us about your work from home setup (Details of your computer, internet speed, and other details you would like to share).
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