Virtual Insurance Verification Officer

Job Description MEGBusiness Management: Virtual Insurance Verification Officer Shift: Monday to Friday, 9:00 AM to 5:00 PM EST Essential for thisposition: Answer questions regarding the practice. Efficiently and accurately obtain verification of benefits and authorizations for multiple clinics. Demonstrate excellent customer service while multitasking. Maintain a well-lit professional office setting with high-speed internet and a quiet work environment. Exhibit a high level of professionalism and work ethic. Qualifications: Experience with benefit verification and authorization. 2+ years of Medical Front Office experience. Outpatient rehab office experience preferred. Proficient computer and typing skills with software knowledge. Exceptional written and verbal communication skills. Excellent customer service skills with formal training. Ability to handle inbound and outbound calling. Ability to work independently and take initiative. Strong organizational skills and ability to multi-task in several EMR systems simultaneously. Ability to deal with patients and clients in a caring, respectful, warm, and empathetic manner. Minimum of 2 years of experience in an insurance role within a medical office environment. Ability to maintain a calm, professional demeanor in difficult situations. Strong collaboration, facilitation, and communication skills. Key Responsibilities: Answering phone calls and addressing patient questions. Verifying appointments and ensuring proper patient information. Checking benefits and verifying insurance policies. #J-18808-Ljbffr