Summary We are looking for a highly organized, detail-oriented, and proactive bilingual Virtual Assistant to provide comprehensive support across various business functions.
The ideal candidate will possess excellent communication skills, demonstrate resourcefulness, and have the ability to multitask in a remote work environment.
This role is critical in ensuring the smooth operation of day-to-day activities, offering both administrative and operational support.
Responsibilities: Manage and organize email inboxes, including responding to inquiries, flagging urgent messages, and filtering essential communications.
Perform data entry tasks with accuracy and ensure timely submission of records.
Prepare, edit, and format documents, spreadsheets, presentations, and other business materials.
Conduct online research to gather data, compile reports, and present findings in a clear and actionable format.
Maintain digital filing systems, ensuring documents are stored and easily accessible.
Perform additional administrative duties to support overall business operations as assigned.
Provide excellent customer service support by responding to client inquiries via email, phone, or chat.
Resolve customer issues efficiently and escalate complex concerns to the appropriate team or department.
Assist in managing projects by tracking deadlines, tasks, and progress to ensure timely completion.
Coordinate team schedules and provide reminders to ensure adherence to project timelines.
Schedule and manage virtual meetings, including sending invites, preparing agendas, and recording meeting minutes.
Act as a liaison between team members, clients, and stakeholders to facilitate effective communication.
Assist in managing social media accounts by scheduling posts, monitoring engagement, and responding to comments or messages.
Help create and edit content for newsletters, marketing materials, or social media campaigns.
Requirements: Proven experience as a Virtual Assistant or similar role.
Proficiency in office productivity tools such as Microsoft Office, Google Workspace, or similar software.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent written and verbal communication skills.
High attention to detail and a proactive approach to problem-solving.
A minimum of 100mbps download & upload internet speed is required and the ability to work remotely in a distraction-free environment.
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