BUsiness Background
In our today's financial atmosphere, our Citi Trade business environment, clients' needs and expectations are being dramatically influenced into a more competitive and complex operating model by current and potential upcoming dynamic trends. Being those trends driven but not limited by automation, artificial intelligence, cyber-attacks, complex and stringent regulations, government restrictions and globalization, our Trade organization is leading the efforts towards a culture of change, global alignment, and ongoing adaptation. Under such context, our goal is to progress our day-to-day communication model and improvement recommendations for our operational model that ensure alignment with strategic direction; integrates business processes between multiple organizations and coordination of business process changes and system solutions.
Key Responsibilities:
• Design process flows and process documentation standards in cooperation with management and user personnel.
• Define, assess, design, and recommend process improvements and technology upgrades for implementation to meet business objectives.
• Analyze and identify opportunities for business process improvements through different re-engineering techniques.
• Develop initiatives for continuous business process improvements
• Work with management to identify business need requirements, processes, and risks.
• Contribute to and collaborate with trade operations projects (as needed) but not limited to: Footprint & Right Placement process analysis, migrations process review, capacity planning, cluster process mapping and process analysis with leverage to other on demand global initiatives
• Anticipate and respond to requests for deliverables with internal and external clients and vendors
Development Value:
• Acquire good knowledge of our Trade business: Documentary Services, Trade Finance, Trade Working Capital Finance and/or related operational processes.
• Become a subject matter expert in business, planning and analysis for operations area supported within the financial trade industry.
• Get experience and other skill improvement by expecting a close collaboration with regional and local operation experts, external processing suppliers and project managers across our different products.
Qualifications
Knowledge/Experience:
• Process Improvement
• Process Modeling
• Quality
• Financial Trade Services
• Relevant work experience.
• Advanced knowledge of production machinery, processes, and standards.
• Critical thinking and problem-solving skills.
• Strong communication and presentation skills.
• Troubleshooting skills and attention to detail.
• Documentation and organization skills.
• Proficiency in MS Office
• Desired: BPMN 2.0 tool, DocuSign, Lean Methodology, Smart Automation tools
Skills:
• Capable to see the big picture, understand the project objectives and be able to apply their understanding of how processes should work to operational improvement initiatives.
• Skills on developing, collecting and analyze data to support performance metrics.
• Business processing maps ("As Is" - "To Be") for further "what-if" dynamic scenario analysis within clear success factors.
• Ability to formally present and document analytical work and model, strategies, or processes in a simple and succinct manners
• Highly analytical, self-motivated, and day-to-day process improvement inquisitive mind set.
• Ability to work independently and manage multiple task assignments.
• Excellent written and verbal communication skills including the ability to effectively interface with all level management and team members.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
• Tech Savvy collaborator
• Able to adapt with ad hoc operational task requirements
Qualifications:
• Bachelor's Degree required. Preferred in: Industrial Engineering, Business Administration or Computing Science
• Continuous Process Improvement Methodologies. Six Sigma o Lean Manufacturing (a plus)
• Knowledge in Business Process Analysis
• International Trade, Finance and Banking Background (a plus)
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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