Tracking Coordinator

Daytime Tracking CoordinatorsAs a Tracking Coordinator, you will play a crucial role in ensuring we exceed our client's KPI expectations. You will be the primary liaison between our Carrier Sales Representatives, Account Operations Team, and our partner carriers.RequirementsBuilding and maintaining relationships with partner carriers Monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivalsIdentifying potential problems before they occur  Ensuring that any problems such as delays, accidents, etc., are communicated immediately to our Account Operations and Carrier Sales Teams Demonstrates professionalism, positive attitude, and exceptional telephone etiquette. Assist other team members when required.Benefits100% remoteSchedule: Day Shift ( 8:00 AM - 5:00 PM)This it's a Bilingüal Position40 hours for weekWe provide the equipmentCulture of Respect, Expertise, Collaboration and EntrepreneurshipWork with a team that Supports and Respects each other at a company where Diversity & Inclusion is a Celebrated! If you have ideas that you wish someone would listen to - tell us! We love the Entrepreneurial spirit, and we strive for Continuous Improvement!