Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto "Building Success Together," Nisum has grown to over 1,800 professionals across the United States, Chile, Colombia, India, Pakistan, and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today's world, with immersive and seamless experiences across digital and physical channels.
We are looking for a TL DevOps who has a good understanding of general DevOps, including code deployment processes in a multi-environment development, and cloud migrations. You must be detail-oriented and have experience managing offshore engineers, tracking progress, removing blockers, using Jira as well as runbooks.
As a TL DevOps your main responsibilities will be: Integrate observability best practices throughout the DevOps lifecycle using AWS, Dynatrace, Splunk, Grafana, CircleCI, ArgoCD.Develop and maintain automation scripts and tools for real-time monitoring and proactive system management.Use advanced performance monitoring tools to swiftly identify and resolve system issues, maintaining SLAs.Bridge gaps between development, operations, and business units, advocating for observability best practices and training team members.Continuously innovate and improve observability with new tools and practices within the AWS ecosystem.Document observability practices thoroughly, ensuring compliance with internal standards and regulatory requirements.Proficiency with AWS CloudWatch, Dynatrace, Splunk, Grafana.Track record of proactively identifying and resolving issues using observability data, improving system reliability.To be successful at this role, we expect you to have the following experience and skills: You must reside in Latam.Advanced English skills.Jenkins administration and management (server/agent level).CI/CD processes, change and release management, release engineering with PowerShell, Bash, or Python.Additional CI/CD tools (CircleCI, Octopus Deploy, ArgoCD, GitHub Actions).Git knowledge (branching, merging, conflict resolution).Server administration (patching, updating, deploying servers and server farms).Deploying .NET Framework and .NET Core applications, IIS administration.ServiceNow workflows and approval processes or other ITSM platforms.Containerization with Docker, container orchestration with EKS.General Kubernetes knowledge, Istio Service Mesh, and Helm charts.What can we offer you? Belong to an international and multicultural company that supports diversity.Be part of international projects with a presence in North America, Pakistan, India, and Latam.Work environment with extensive experience in remote and distributed work, using agile methodologies.Culture of constant learning and development in current technologies.Pleasant and collaborative environment, with a focus on teamwork.Access to learning platforms, Google Cloud certifications, Databricks, Tech Talks, etc.Being part of various initiatives and continuous participation in internal and external activities of innovation, hackathon, technology, agility, talks, webinars, well-being, and culture with the possibility not only to participate but also to be an exhibitor.If you reside in Chile or Colombia you will also have access to several benefits related to our centers!Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.
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