Tipalti | Payment Operations Specialist

On behalf of Tipalti , SD Solutions is looking for a talented Payment Operations Specialist to step onto a fintech unicorn rocketship! Responsibilities: Monitoring and verifying the smooth operation of the Tipalti payments platform. Working with Tipalti's engineering team to troubleshoot and resolve operational issues in a timely fashion. Interacting with Tipalti's partners to troubleshoot and resolve operational issues in a timely fashion. Providing operational back-office support to Tipalti's technical support teams. Sharing product feedback with Tipalti's Product and R&D teams to continuously improve the quality and efficiency of the Tipalti global payments platform. Working days/hours: Monday - Friday, 8 am – 5 pm PST. Requirements: Excellent communication skills in English – written and oral. 2+ years of experience with payment systems (Payouts) and/or working for a Fintech company. 2+ years of providing hands-on technical support at a SaaS company. Detail oriented and well organized. Able to work in a fast-paced, deadline-driven environment. Passionate for customer service and helping others. Strong creative thinking and problem-solving skills. BA in Economics, Business Administration, Finance, or equivalent that demonstrates quantitative and analytical orientation. Advantages: Experience with Excel. Experience working with Ticketing Systems (Zendesk, JIRA, etc.). About the company: It is a global payables automation platform that provides a cloud solution to scale and automate global payables operations. The startup has already raised $565M funding. #J-18808-Ljbffr