Technical Support(3D Rendering)

The Offer

- Work alongside & learn from best in class talent
- Fantastic work culture
- Industry-leading software

The Job

- Serve as the bridge between the D5 team and users, actively engaging in user communities and support systems
- Identify user problems in a timely manner, relay them to dev team, and assist in bug fixes and follow-ups
- Closely monitor user experiences, promptly address their issues, and guide them to better utilize D5 Render
- Proactively learn and understand the features and underlying principles of the D5 Render
- Conduct thorough analysis of user feedback to help D5 team understand market demands and drive product improvements

The Profile

- Majors in architectural design, landscape architecture,
environmental art, interior design, or other design-related fields
- Excellent command of D5 Render, and exhibit a strong sense of ownership and commitment to D5's success
- Proficient in at least one DCC software (e.g. SketchUp, Rhino, Revit) and rendering software
- Excellent communication skills and customer service mindset to provide high-quality support
- Strong sense of responsibility, self-motivation, proactive problem-solving, and a passion for continuous learning

Bonus : prior work or internship experience in design firms

Note : Please provide a cover letter with your understanding of the position and a collection of renderings for your resume submission

The Employer

Our client is an industry-leading 3D real-time rendering software that is trusted by over 1 million architects / designers / 3D artists worldwide.