Description What we are looking for Required Qualifications Associate's / bachelor's degree or Equivalent in HR or related field Required Years of Related Experience: 3-5 years of related experience Demonstrates customer orientation and excellent customer service skills Strong organization skills, attention to detail and follow-through to resolve any outstanding issues Strong problem solving / issue resolution skills Strong written and verbal communication skills; manages internal communications and external / client communications with detailed support and assistance Experience with tools to report data, track and analyze trends Desired Qualifications Service Center experience in Human Resources Experience using Case Management tools (ideally Salesforce or Service Now) Knowledge of common office productivity software and the ability to learn customer service software applications (e.g., MS Office, Outlook, Excel, Powerpoint, Internet Explorer) A global mindset, with the capability to understand and correctly represent the needs of the countries and region Demonstrated understanding how work and local activities integrate with other HR functional work and in alignment with HR standards. Discretion, professionalism, confidentiality and judgment Ability to prioritize workload and provide timely follow-up and resolution Ability to work effectively in a fast-paced, self-directed team-based environment Enthusiastic team player with a strong drive to create a positive work environment Experience partnering internally and externally to address people-related challenges Ability to accurately collect information in order to understand and assess the clients' needs and situation. Uses a collaborative and employee and customer-focused mindset Deliver exceptional service through tools and processes; experience suggesting areas for improvement on to support continuous improvement efforts What's in it for you Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More! Employee Resource Groups This list could vary based on location / region Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #J-18808-Ljbffr