Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Purpose We are seeking a dynamic and experienced Supply Chain Manager to oversee and enhance our supply chain operations for the two distribution centres in Mexico and Colombia. You will be responsible for managing the end-to-end supply chain processes, ensuring exemplary coordination between demand and supply planning, customer care, logistics, and project management activities to deliver a superior customer experience guaranteeing cost-effective transportation, efficient lead time and optimal inventory management. In this position, you will be reporting to our Regional Supply Chain Head (Fragrance & Beauty). Core Responsibilities Strategy design and execution: Provide key supply chain inputs to the Operations business plans and participate in the design of the regional Supply Chain strategy and definition of related objectives. Implement the crafted Supply Chain strategies, ensuring seamless alignment with the business and driving continuous improvement through diligent monitoring and optimization of key performance indicators (KPIs). Function management: Oversee crisis management and emergency response protocols, ensuring preparedness and effective mitigation of logistics and supply-related incidents. Lead and mentor supply chain staff while managing the day-to-day interactions between the Customer Service, Planning (Demand & Supply), and Transportation departments. Resolve complex or escalated customer issues by investigating complaints, coordinating with other departments, and finding appropriate solutions promptly. Foster a customer-centric culture within the organization and promote a positive brand image through exceptional customer service. Collaborate closely with internal and external stakeholders in line with the company´s strategy, targets and leadership principles. Execute inventory management strategies, optimizing cost-effective transportation and streamlining lead times while adhering to best practices for enhanced efficiency. Collaborate in the Supply and Demand reviews of the Regional S&OP cycle. Play an active role in the development of the supply chain network, ensuring the sites comply to trade affairs regulations on import. Work in collaboration with IM&S on the selection and management of customs brokers. Support Sustainability and ESG initiatives facilitating their implementation. Execute the annual operating plan within approved budget. Oversee the execution of annual human resources processes within the local Supply Chain team and validate related results. Work with the Regional Supply Chain leadership team as well as HR Business Partner(s), in recruiting and developing a local talent pipeline. Develop and promote local Supply Chain talents within and outside Operations at local and regional level. Lead and manage cross-functional teams in a remote capacity, effectively navigating cultural nuances and time zone differences to drive collaboration and achieve organizational goals. Education / Primary qualification Bachelor's degree in Engineering, Supply Chain Management, Operations Management or related discipline. MBA or Master's Degree in a Technical field is preferred. Strong leadership and people management skills, with the ability to mentor, motivate, and empower SCM teams to achieve exceptional results. Languages: fluency in Spanish and English; other languages a plus. Strong analytical, strategic thinking, and problem-solving abilities. Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels, with a customer-centric approach. Proficient in supply chain management software and tools. Professional Experience 7 to 10 years of experience in manufacturing operations with strong background in supply chain management and/or materials management as well as customer service, including exposure to organizational change, operational restructuring, business process redesign, systems implementations, enterprise risk for complex organizations. 3 to 5 years of progressive experience in people management. Technical Skills Good knowledge of transportation supplier landscape and international trade. Knowledge of local and international material/product safety/security norms and regulations. Knowledge of supply chain dependencies and processes. Knowledge on Customs & Trade Affairs. Good analytical and negotiation skills while dealing with change, numbers, processes and personalities. Comfort in travelling to support global and regional projects. Our Benefits are: Company car Annual bonus Health & medical plan coverage Career Development Opportunities with access to many virtual learning sessions International working environment Quality of Life program #LI-Hybrid At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. #J-18808-Ljbffr