US Citizen Sr. SOLARWINDS ENGINEER (SME) Bella is seeking a highly motivated, self-directed individual, to fill the role of Sr. SolarWinds Engineer (SME). The Sr. SolarWinds Engineer position (SME) focuses on administration, support, and operation of the SolarWinds platform including Network Performance Monitor, Network Configuration Manager, Server & Application Monitor, Traffic Analyzer and IP Address Manager, User Device Tracker, Voice and Quality Manager, Storage Resource Manager, Virtual Manager, and Architecture of VM Environments, to complete implementation, support/maintain, and perform upgrades of the SolarWinds virtual infrastructure. The selected individual will join a collaborative team environment and contribute to the project goals. The place of performance is in Washington DC. Responsibilities Focus on administration, support, and operation of the SolarWinds platform. Work directly with the System Admin and Network Team to support the following tasks: Support SolarWinds Install, configure & implementation. Provide SolarWinds expertise at levels of installation and testing & tuning. Determine devices to monitor including IP addresses, ports, and protocols. Troubleshoot any installation problems. Document and provide Lessons Learned if applicable. Track and monitor all SolarWinds installations using web console. Address and resolve submitted support tickets for SolarWinds. Handle day-to-day checks and monitoring. Detect, report, diagnose, and resolve performance issues. Provide weekly and monthly report metrics and dashboards. Highlight any emergency concerns as soon as they are identified, provide Risk information and mitigation if identified. Qualifications At least seven (7) years experience working in a large complex environment (> 4K infrastructure components and applications). Bachelor's Degree from an accredited college or university in Computer Science or related field required; equivalent years of experience will be considered in lieu of degree. Must have an understanding in the administration, support, configuration, and operation of the following: Routers, switches Wireless (Cisco WLC) Firewalls (VPN, remote access) Cisco Call manager (CUCM) Cisco Netflow configuration Storage (Brocade, Netapp, Commvault, DXI) Server (Windows, Nix) Applications (AD, DHCP, DNS, SaaS, PaaS) Databases (SQL, DB2, Oracle) Web (IIS, Websphere) Email (Exchange, OWA) VMware, Hyper-V Pingdom Web monitoring (CSS, HTML, synthetic transactions) Competent understanding of mixed-technology solutions Excellent troubleshooting skills. Strong communication skills are required. Excellent documentation skills are required. Ability to convey technical concepts to non-technical executives and managers. Work is performed in a fast-paced Information Technology environment. US Citizen #J-18808-Ljbffr