About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: On Colombia's Caribbean coast, in the historic city of Cartagena, Four Seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. Experience the authentic charm of the Getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. Connect to the lively social scene in four restaurants and lounges. Entertain in two ballrooms. Then unwind at the Spa, Fitness Centre and two rooftop pools. With timeless style and legendary service, Four Seasons is shaping Cartagena's new cultural focal point. About the role The ideal person is one who is a well known leader in aesthetic taste with the ability to give practical advice on creating a tasteful spa environment, and translate that into eye for detail and crispness. They understand market trends and have a proven track record for collaborating with Directors of Marketing to put together sound business plans and supporting action steps. They are articulate and confident, able to advocate the importance and relevance of the spa experience in both out urban and resort locations. What you will do •Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas•Enthusiastic, creative and able to develop Spa concept relevant to the local and international customers •Able to maintain operating criteria/spa concepts and be responsible for the coordination and scheduling of all Spa related services in relation to consistency with policies, philosophy and objectives for the Spa•Maximize revenue and profit throughout the department •Curious about Spa latest trend and constant innovation What you bring •Strong communicator who is fluent in both Spanish and English (written and spoken)•Previous experience in managing spa in luxury segment •Excellent knowledge of handling all guests with high level of hospitality and professionalism•Preferred preopening experience in similar environment •Accountable for managing the budget and controlling expenses for the department •Enthusiastic and knowledgeable about the latest industry trends •Ability to promote growth through increasing revenue and daily operational efficiency while maintaining healthy spa morale•Playing an active role in developing strategic business plans that support the delivery of the budget•Focus on developing new treatments/concepts What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Schedule & Hours: Full Time