Paralucent is a boutique technology project delivery and staffing company that has had tremendous success over the past 21 years. We are a passionate group that has been focused on execution, delivery, and client satisfaction. We are building a team to help our client, a tier 1 consulting firm, meet future needs. Position Overview As a ServiceNow Senior Business Analyst, you will work directly with the product team and globally located stakeholders to gather information and synthesize findings into business requirements and design. You will assist your project manager with development and will provide updates on project processes and deliverables. You are well versed with the technology industry and will use this knowledge to participate in and support cross-technology improvement initiatives. This position is fully remote and can be full-time permanent or long-term contract. Minimum Requirements Completed university degree or college diploma Fluently bi-lingual in English and Spanish At least 7 years of experience in business analysis, requirement management, and the software development lifecycle Experience leading the business analysis for at least 3-4 large/complex application development projects end to end Good knowledge and experience of ITSM processes 5+ years of experience with ServiceNow What's in it for you: 100% remote Working with top-notch professionals Working with tier one companies Supportive work environment About Paralucent: Since 2003, Paralucent has been providing complex solutions to a variety of clients as a leader in emerging technologies. Join Paralucent and flourish in a digitally driven, innovation-led workplace allowing us to provide our clients with high-quality and excellent results. Our culture is centered on client satisfaction over profits and encouraging teams and leaders to give it their all every day. We'll help you develop your skills in a diverse, inclusive environment where you'll work in highly collaborative teams. This is an amazing opportunity to join Paralucent and make a difference. #J-18808-Ljbffr