Service Delivery Manager

Detalles de la oferta

Job DescriptionAt Yuxi Global Powered by Veritas Automata, we are committed to delivering excellence in every project we undertake. We strive to establish strong partnerships with our clients, fostering open communication and transparency throughout the development process. Our goal is to provide exceptional value by delivering high-quality solutions, on time and within budget.QualificationsBachelor or higher degree in Computing Engineering or equivalentA current U.S. visa is required to fulfill the essential duties of this position.Certifications such as PMP or Scrum are a plusProficiency in both written and spoken English and Spanish (C1 Level) with experience working with American teams and clients.8+ years in the tech industry, with previous experience as a developer.4+ years of experience in team and project management roles, being in charge of leading Tech teams (Software Development) with the following responsibilities: Team ManagementLead multifaceted teams to ensure the achievement of their financial, growth, and delivery goals.Informal and functional leadership of team leaders to provide coaching on their activities and responsibilities.Provide continuous and regular performance feedback to team members to improve their performance and productivity within the projects.Profile the team members' technical skills and build action plans to elevate their proficiency.Visit the different teams and execute team-building activities.Account ManagementProvide support and guidance regarding projects and integrate each project/service within the account´s goals.Elaborate and provide account status reports according to client and company´s needs.Integrate and consolidate top accounts´ financial information with all the updates provided. Shows control and knowledge over each project's financials and uses it for decision-making activities, focusing on maximizing the project´s revenue and gross margin.Project ManagementPlanning, monitoring, and controlling Delivery activities according to accounts' needs and the team´s capacity.Ensure that projects are organized and deliverables are provided within the timeframes committed to the customer by the account team.Be able to communicate and manage internal projects with other departments and communications with C-suite leaders. Additional InformationA dynamic and supportive work environment that fosters innovation and creativityOpportunities for professional growth and developmentA chance to be part of a company leading the way in digital transformation and automationWe are a fully remote culture


Salario Nominal: A convenir

Fuente: Whatjobs_Ppc

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