Job Summary: We are looking for a Service Appointment Scheduler / Coordinator to join our growing team! The right candidate will have excellent communication skills, be reliable, have a positive attitude, and be comfortable speaking to customers on the phone and communicating via email and text by desktop computer. The day-to-day duties in this role include answering service department phones, booking service appointments, and contacting customers by phone and email regarding their satisfaction.
Qualifications Excellent communication skills Comfortable with phone and computer Ability to multitask Positive attitude Punctual nature and reliability A professional appearance Responsibilities Answer incoming service department calls Book service appointments Contact customers by phone and email regarding their satisfaction Communicate with callers in a professional, friendly, and efficient manner Assist in monitoring and managing our fleet of 25 loaner vehicles Pay $42,000-$54,000 yearly earnings $21 hourly salary plus the potential to earn monthly bonuses based on performance, with total earnings up to $25.75 per hour Benefits Blue Cross Blue Shield medical and dental on day 1 of employment Company supplied uniform shirts 401K after 90 days Paid time off Paid sick time Paid vacation time Career advancement opportunities About Us: The Kelly Automotive Group is a family-owned and operated dealership group that was founded in 1965. For more than 55 years, we have been the North Shore's premier dealership group. We currently feature Ford, Nissan, Honda, Jeep, Chrysler, Infiniti, Volkswagen, and Nissan NV Commercial Trucks. Our motto of "Honest Sales and Excellent Service" has guided us in our approach and is the foundation of our success. We are always looking for exceptional people who can help us provide our clients with the highest level of customer service. We have a simple philosophy that if we hire great people and treat them like family, they will in turn take great care of our customers.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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