Company Introduction: Digital Strategy Group is a dynamic digital marketing agency delivering exceptional Search Engine Optimization, Paid Search Advertising, Social Media Marketing, and Marketing Automation services. Our operational excellence and dedication to customer satisfaction have earned us a stellar reputation as a reliable source to deliver results for our clients. As a cutting-edge marketing agency, we take pride in our innovative strategies and top-notch services. With a strong focus on customer satisfaction, we have established ourselves as a trusted industry leader, known for our reliability and excellence. While we are headquartered in Phoenix, AZ, near the Deer Valley Airport, we operate virtually throughout the entire United States of America. This flexibility enables us to revolutionize the digital marketing landscape. Join us in shaping the future of digital marketing and be part of our extraordinary journey! About the Role: The SEO Strategist & Client-Facing Account Manager is responsible for driving exceptional experiences and successful outcomes for our clients in the realm of digital marketing. Reporting to the Head of Business Operations, this role plays a pivotal role in swiftly communicating with clients, addressing and resolving their requests, and implementing appropriate SEO strategies for our clients. This position requires you to be knowledgeable and experienced with SEO best practices, trends, and principles to ultimately manage client and vendor relationships with great skill that delivers outstanding results. Responsibilities: Effectively engage with customers and contractors (via email, phone, and video conferencing calls). Lead the development, planning, and seamless implementation of technical SEO solutions. Ensure that top-notch quality control measures are implemented and maintained. Ensure customer satisfaction and have the ability to upsell and cross-sell new products while educating clients on expected outcomes. General Responsibilities: Leverage your technical SEO expertise to deliver outstanding results for our clients. Manage client and vendor relationships ensuring excellent customer experience. Take the lead in the development, planning, and implementation of technical SEO solutions. Strategize content calendars and execute successful content marketing campaigns. Identify and resolve discrepancies in advanced content and tags. Engage with customers and contractors via phone, email, & video conferencing. Manage other team members involved in similar tasks. Stay up-to-date on digital marketing trends and industry best practices. Position Specifications: Full-time commitment. Consistent Working Schedule of 8 hours/day, 5 days/week. Fixed-rate monthly salary paid in USD. Paid days off policy. About You: Profile: As our SEO Strategist & Client-Facing Account Manager, you need to embody a dynamic and results-driven approach to your work. Your exceptional communication skills and strategic thinking should enable you to swiftly address client needs and prioritize tasks efficiently. With a strong focus on customer satisfaction, you need to excel in managing client and vendor relationships while delivering outstanding SEO results. Key Requirements: Proven experience in the SEO industry with a minimum of 1-5 years of work experience in a similar position. Exceptional communication skills with the ability to engage effectively with clients and contractors. Strong project management skills. Demonstrated strategic thinking and the ability to prioritize tasks. Proficient in technical SEO, keyword analysis, and web analytics tools. Experience in upselling and cross-selling new products. Analytical thinking and problem-solving skills. Ability to work independently and as part of a team. Excellent verbal and written communication skills in English. Must be available and responsive during office hours (10:00 AM to 2:00 PM Phoenix USA Time). #J-18808-Ljbffr
