Role DescriptionThe opportunityUnity Engine Support provides technical solutions to our customers' hardest problems.
Using our in-depth knowledge of Unity, games development, and many other aspects of technology and programming, we help Unity developers in all industries to ship their projects.Our customers have a wide variety of problems, which require quick thinking as well as in-depth analysis.
This is where you step in, working to tackle these problems with curiosity, flexibility and positivity.
In return, you will be constantly learning about the latest features of Unity, and get to help nurture some of the most exciting games and simulations in development today!As a Senior Software Engineer you will be not only helping our customers with problems of all kinds, but also helping shape policies in the team, for example on quality and training.
This is not a leadership position but we are always looking for the next generation of team leaders.This is a permanent position.
Travel is not required but you will have opportunities to attend conferences and visit customers.What you'll be doing Efficiently provide technical support and solutions across Unity's deployment platforms and variety of applicationsSolve customer problems via online ticketing and any other appropriate communication mediumCollaborate with your colleagues to ensure team successHelp train and mentor new or less experienced team membersMaintain excellent relations between the Engine Support team and other departments within Unity What we're looking for Enjoyment of troubleshooting/problem-solvingC# and/or C++ experienceWillingness to learn new skills and areas of UnityExperience in debugging and profiling You might also have Experience with developing games/apps with Unity or for mobile/console platformsKnowledge of SCM software (Git, SVN, Mercurial, P4) and available external hosting platforms ( Github, Bitbucket) Additional information Relocation support is not available for this position.International relocation support is not available for this position.Work visa/immigration sponsorship is not available for this position.