Company Information Recognized as one of the Best Places to Work in South Carolina, AMAROK is the Ultimate Perimeter Security solution.
Our unique multi-layered perimeter security system reliably stops theft and other criminal activity by guarding our customers' property and assets 24/7/365.
More than 5,000 commercial and industrial properties across North America trust The Electric Guard Dog to keep their assets secure.
Job Summary The AMAROK Senior Salesforce Business Analyst will play a crucial role in bridging the gap between business objectives and Salesforce development.
This position will be responsible for supporting and ensuring the successful completion of analytical, building, testing, and deployment tasks for our technology solutions.
The ideal candidate will possess strong business acumen, exceptional Salesforce expertise, and a proven ability to translate complex business requirements into effective Salesforce solutions.
Essential Duties and Responsibilities: Become a subject matter expert in AMAROK business applications, processes, data relationships, and integrations.
Build and maintain strong, collaborative relationships with internal AMAROK business stakeholders.
Define and document detailed configuration specifications and business analysis requirements.
Conduct thorough quality assurance activities, including: Creating and maintaining user stories and acceptance criteria.
Designing and executing comprehensive test scripts.
Performing system integration testing.
Collaboratively support business partners during User Acceptance Testing (UAT) phases.
Facilitate and lead the design, documentation, and maintenance of system processes.
Proactively identify and report common sources of technical issues or questions, and provide recommendations to technology teams.
Effectively communicate key insights and findings to both business and technical teams.
Continuously seek opportunities to improve monitoring, identify potential issues, and deliver enhanced value to our customers.
Required Skills/Abilities: Salesforce Administrator and Salesforce Business Analyst certifications are required.
Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.
Demonstrated expertise in requirements analysis, documentation, and testing methodologies.
Strong analytical and problem-solving skills with the ability to analyze data, draw business-relevant conclusions, and visualize data effectively.
Solid experience writing SQL queries is a significant plus.
Experience generating and maintaining process documentation.
Excellent written and verbal communication skills, including technical writing.
Certifications The ideal candidates will have the following required Certifications: Salesforce Certified Administrator Salesforce Business Analyst Company Benefits Health Benefits (Medical, Dental & Vision) Tuition Reimbursement Program Short & Long-term disability Life Insurance Flexible Spending Account (Section 125) Matching 401K retirement plan Career advancement Bonus opportunities Generous PTO Approximate Compensation: 100K - 125K annually.
Compensation is determined based on experience, skillset, travel, and geographical location.
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