Summary & ObjectivesWe are seeking a Senior Residential Property Manager with a minimum of 4 years of experience in AppFolio to manage and maintain a residential portfolio of properties remotely. In addition to overseeing the day-to-day operations of residential properties, the Senior Residential Property Manager will be responsible for leading and supervising a team of Residential Property Managers, Assistant Residential Property Managers, On-Site Managers, and support personnel. The ideal candidate should possess strong leadership skills, the ability to work under pressure, and a commitment to fostering a positive work environment.This role requires a candidate with strong AppFolio experience who can effectively manage and lead a team in a remote work environment.RelationshipReport to the Director of Property Manager remotely.Lead and supervise Residential Property Managers, Assistant Residential Property Managers, On-Site Managers, and Residential Property Management support personnel remotely.Establish relationships with colleagues in all departments within the company.Develop and maintain relationships with Owners, tenants, vendors, and contractors.Essential FunctionsManage and maintain a portfolio of properties remotely, leveraging expertise in AppFolio.Lead, train, mentor, and manage a remote team of Residential Property Managers and Assistant Residential Property Managers to exceed customer experience expectations.Collaborate with the Director of Property Management on various tasks, including advertising, leasing, and community contacts to maximize occupancy.Oversee the maintenance workflow remotely, focusing on optimizing efficiency, productivity, and service quality. This includes managing documentation in AppFolio, timesheet, and invoice approvals.Expand upon existing fee-based management services for tenants and clients.Provide remote assistance and training to the team in the bidding process, repairs, maintenance, and capital improvements.Ensure accurate records of current space conditions, including roof, HVAC, utilities, Property Checklists, and special circumstances using AppFolio.Make recommendations for remote staff recruitment, selection, promotion, advancement, corrective action, and termination in accordance with company values.Generate detailed remote status reports on all properties with the support of Residential Property Management.Ensure that all community, property, management, and client expectations are met with excellence.Stay informed about new technologies, systems, and procedures related to property management.CompetenciesTechnical Capacity: Proficient Microsoft Office knowledge and AppFolio software experience preferred.Strong oral and written communicationResults DrivenInitiativeRequirementsBachelor's or technical degree in administration or related fields3-4 years of experience in property management, inspection, maintenance, or related rolesExperience leading and supervising a team, preferably of property managersFamiliarity with property systems and policies in the USA preferredStrong communication skills, both verbal and writtenProficiency in using Property management software, preferably AppFolio.Attention to detail and organization skillsBenefitsCompetitive pay rateExcellent organizational cultureGrowth opportunities#J-18808-Ljbffr
