Description Senior Partnerships ManagerRemote - Colombia*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*The Opportunity:Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive.
Our mission is to empower educators and institutions with meaningful innovation that's simple and intelligent, inspiring student success and institutional growth.The Power of Together is built on having a diverse and inclusive workforce.
We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.For more information about Anthology and our career opportunities, please visit .The Anthology Partner Program is a differentiator in that it provides an ecosystem that enables our clients with a richer, more engaging educational experience for both learners and educators, no matter what their unique needs may be.As Sr Partnerships Manager, you will play a pivotal role in crafting, launching, and delivering Anthology Partner solutions in the Education Technology space.
You will be a key contributor in delivering Partner needs and in the orchestration of program services.
You'll develop an understanding of Anthology products and Partner needs, as well as build an awareness of market opportunities and competitive threats and positioning.
You'll apply this knowledge to build excitement that drives Anthology Partners through engagement journeys.Primary responsibilities will include:Managing a portfolio of Anthology Partner accounts at different stages within their lifecycle and maintaining ongoing engagements with prioritized PartnersCreating Partner account plans to provide additional recommendations that will benefit the Partner's investment in Anthology.Helping new Partners navigate through their initial onboarding and fulfillment of program servicesTracking and managing Partner satisfaction by monitoring Partner usage data, health indicators, and potential growth opportunities and translating into strategies for successActing as a subject matter expert, providing Partners with insights and structured guidance for leveraging the full scope of opportunities to access the Anthology ecosystemFostering relationships and collaborating with cross-functional internal teams including Product Management and Product Development to ensure Partners achieve their strategic business objectivesCreating and documenting new business processes as we scale our partnerships programManaging day-to-day relationships with Partners, developing an understanding of their products, services, and strategies to help Partners develop their product, sales, marketing, and delivery capabilities in line with Anthology's strategyCapturing and integrating key performance indicators (KPIs) to measure operational effectiveness and return on investment (ROI) for Partner marketing solutionsDemonstrating the ability to demo Partner technology to internal and external clientsBuilding and maintaining strong relationships with a diverse set of internal and Partner constituenciesIn coordination with Partner Marketing, creating and managing measurable, market-driven campaigns leveraging all relevant elements of the marketing mix including public relations, social media, events, online marketing, direct marketing, and client programs This role requires no more than 25% travelThe Candidate:Required skills/qualifications:University degree or equivalent experience6 - 8 years of prior relevant experience2+ years of relationship management experience, preferably in a B2B SaaS organizationDemonstrated interpersonal skills; ability to communicate effectively both written and verbally with a variety of internal and external audiencesQuick thinker, calm in tough situations, adept at problem resolution, ability to think strategically while managing multiple projects and PartnersAbility to multi-task and quickly adapt to specific Partner needs and think independently and resourcefully, addressing unique customer issuesPrevious experience in effective account management with strong customer-centric orientationAbility to develop and document complex new business processesAbility to manage Partner expectations and work effectively with cross-functional teamsAbility to prioritize and delegate in a resource constrained environment and re-prioritize resources rapidlyComputer proficiency, including full command of Microsoft Office applications (MS Word, PowerPoint, and Excel), Salesforce, and other applications utilized for positionAbility to exercise discretion, creative decision-making, and independent good judgmentComfort and proficiency with managing conflict and working with diverse populationsDemonstrated ability to act as advocate for PartnersFluency in written and spoken English at CEF B2 level or above Preferred skills/qualifications:Familiarity with EdTech including Student Information SystemsRelated experience in account management and customer support and retentionPrevious experience in a SaaS companyDemonstrated ability to support Marketing, Business Development, proposal creation, and other efforts towards successful Partner acquisition and retentionStrong organizational skills, being able to effectively organize information, insights, and documentationPrevious data management experiencePay range is $x - $x/year depending upon experience.
We use national and industry-specific survey data to assist in determining compensation.
Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function.
Some roles will have variable pay.This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.
Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.