Senior Manager, Operational Effectiveness Thanks for your interest in ScotiaTech, Scotiabank's new and innovative Technology hub in Bogota. Join a purpose-driven winning team that promotes creativity and innovation in a fast-paced environment, where we're always committed to results, in an inclusive, diverse, and high-performing culture. Purpose The Senior Manager, Technology Operations contributes to the overall success of Technology Operations by ensuring plans and initiatives are executed and delivered in support of business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. What You'll Do: The Senior Manager will work on a variety of technology operations programs that meet technology operations goals. Managing these programs has a direct impact on financial performance, operational risk management, and delivery effectiveness within technology. Document process flows to aid in understanding, control points, pain points, oversight, and where current problems originate as well as seek out additional opportunities for improvement. Design operation programs that affect technology operations; perform change management by working with key business, technology, and operational teams. Manage and continuously improve existing technology programs; keep senior leaders informed of program statuses. Design and produce reporting on program-related KPIs, and engage key stakeholders and senior leadership for KPIs analysis to achieve program performance improvement. Enable a culture that promotes critical thinking, change leadership, and includes sharing best practices at a global scale. Direct day-to-day activities in a manner consistent with the Bank's risk culture and the relevant risk appetite statement and limits. Communicate the Bank's risk culture and risk appetite statement throughout their teams. Seek out industry trends and organizational knowledge to understand alternative approaches or solutions. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions. What You'll Bring: Bachelor's degree in business administration, engineering, computer science, or related field. Master's degree preferred. 5+ years of experience in business operations, consulting, or related field. Experience in financial management in a corporate environment. Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders. An agile mindset with a focus on delivering business value associated with operations transformation. Strong analytical skills, results orientation, and data-driven approach in decision making (via KPIs and metrics). Location(s): Colombia : Bogota : Bogota ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaTech, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however, only those candidates who are selected for an interview will be contacted. #J-18808-Ljbffr