Senior It Consultant Engineer M/F

Your mission EXTERNAL SUPPORT (PRE-SALES, PROJECTS AND CUSTOMERS) - around 80% of the time Installation, configuration, and administration of the company's own software, ensuring its correct operation, optimization, and security. Provide support and assistance to external customers in a timely, efficient, and professional manner ensuring customer satisfaction. Document and report errors, bugs, or requests for new features to the head office, ensuring effective communication and timely resolution of problems. Provide comprehensive guidance on support, connection and/or connection support from company software to customer databases, ensuring reliable, secure and efficient access to information. Provide technology support service during demonstrations and meetings with prospects, ensuring a positive experience and a clear understanding of the company's software capabilities in technology and information security. INTERNAL SUPPORT (Office and employees) - around 20% of the time External provider management. Installation, configuration, and administration of the company's own software, ensuring its correct operation, optimization, and security. Provide assistance and support to technical problems related to computer systems, software, hardware, and networks of the company. Provide support to the management team in specific requirements of the technology area. Requirements Minimum Education: University / Professional Career Languages: English Knowledge: Web Servers, Project Management, Problem Solving, Customer Service, IT Support, Teamwork, Inventory Management, Systems Administration Keywords: technologies, information, IT, consultant, engineer #J-18808-Ljbffr