Washington DC, District of Columbia, United States of America
At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. Secondary locationsMiami, Tampa, Pembroke Pines, Dallas, Philadelphia, Kansas City, Boston, Chicago
Business unitNortheast Series
$130,000-$175,000
ScheduleFull-time
Job typeStandard
WorkplaceRemote
Your ResponsibilitiesAbout the Role:
In your role as a Senior Cross Border Consultant at Lockton Global Benefits, your primary responsibility will be to provide strategic consulting guidance and services to multinational corporations regarding their Cross Border benefit strategy (expatriate medical, dental, Life/AD&D, LTD and Global Business Travel Medical). This includes supporting day to day service, renewal negotiating, RFPs, carrier management, project work and new business growth support for our most strategic clients and prospects.
Your expertise will make you an invaluable strategic partner for our clients as they work towards achieving their specific goals and objectives.
As a key member of our global benefits team, you will have the authority to develop and deliver solutions that are tailored to our clients' needs, thereby directly contributing to the growth and future direction of Lockton's Global Benefits practice. This is your opportunity to help shape our course and influence our investments in different areas.
In your capacity as a senior client leader, you will take charge of managing clients and service teams while leading our Cross Border Benefit growth strategy. You'll work closely with client headquarters, local country client contacts, and other Lockton leadership, Producers, US consultants and other specialty practice areas. Your role will involve being the subject matter expert and point of contact for our Lockton associates' clients and prospects for clients that have 50+ expatriate employees enrolled on their plan.
Client ResponsibilitiesManage day-to-day consulting activities for a defined book of business of Cross Border Client, which includes day to day service, renewal management, strategic consulting, RFP work and carrier management.Work with the client team to develop project plans and budgets, this may require engaging with other Lockton Cross Border Consultants across the globe (UK, MENA, APAC).Engage and support Lockton Cross Border growth by working closely with US domestic consulting team or Lockton Producers on new business opportunities.Make analytical projects and conclusions/recommendations for work conducted.Serve as primary, daily contact to your assigned clients and attend client meetings as may be required.Support/lead as may be appropriate special projects, benefit plan strategy and design, plan management and governance strategy.Cultivate image as a professional, trustworthy consultant internally and externally.Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels.Team ResponsibilitiesThe right candidate will be a subject matter expert within the Cross Border Benefit (expatriate) industry.Will be the go-to point of contact for Lockton Associates, Clients, and Prospects for a defined group size within the Cross Border Benefits space (50+ enrolled employees).Technology is critical to our client service model. As the Cross Border Sr. Consultant, you will be responsible for ensuring our client service for maintaining accurate benefit information and account financial information with SalesForce.com.Qualifications8+ years of experience working in Cross Border Benefits (Expatriate) Consulting, preferable experience both on the broker/consulting side and the insurance carrier side.Proven experience managing multiple clients, timeframes, and deliverables.Strong client relationship, interpersonal and team skills.A professional presence with polished, well-developed oral and written communication skills.Ability to assess varied situations and to develop the correct path forward, with confidence.Ability to actively listen for client concerns and objectives, and to understand them.Ability to understand complex issues and know how to resolve concerns, including when to escalate issues for resolution.Strong analytical and creative skills.Licensed Health and Life in resident state not required but preferred.The desire to be part of a growth team and interest in shaping the future for the Cross Border Benefits Practice.Availability to travel when needed.Ability to work outside of normal business hours as needed.Legally able to work in the United States.Equal Opportunity StatementLockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About LocktonLockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what's right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support YouAt Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
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