Who You Are You excel by finding daily opportunities to grow at the same pace as the technological solutions we are developing & providing. You are an innovative and detail-oriented individual with a passion for crafting robust and efficient solutions, adept at navigating complex challenges and leveraging cutting-edge technologies to drive project success. Likewise, you are someone who loves working in a multi-cultural environment, serving our clients and our teams, and sees feedback as an opportunity to learn and grow. You care about the well-being and growth of others and yourself. This job is perfect for a dynamic individual who thrives on tackling diverse challenges, enjoys collaborating with cross-functional teams, and is driven to contribute your expertise in designing and implementing innovative solutions. If you want to help grow a mission-driven company while we earn our client's trust, help our Latin America talent reach its full potential to serve the largest brands in the world, and have a major impact on a company's future, this is an ideal role. Who We Are MAS means More in Spanish, so MAS Global's name reflects our mission to create education opportunities for women and Latinos in tech, just like the scholarship ANDI-EAFIT that made our Latina Founder's story possible, from a low-income neighborhood in Medellin to becoming top 100 Hispanic in Tech in the US. Based in Tampa, Florida with a strong presence in Colombia, Argentina, and across LATAM, we give our clients in North America access to onshore and nearshore tech talent, to build digital pods or deliver projects to help drive innovation, from Full Stack Software Engineering and Digital/Cloud Modernization to a growing practice on Data Engineering and AI. Our future is bright, enabled by a diverse group of experts representing 10 nationalities, fresh talent like you, and a solid foundation on decade-long proven results with recognized corporations like Johnson Controls, JPMorgan Chase, and Dell. MAS is a 100% Hispanic and women-owned company and has been recognized with many awards and certifications, like A Great Place to Work and fastest growing company in the US. As a Senior Business Analyst/Product Manager, you are responsible for solving problems and answering questions on existing system behavior and system enhancements/fixes. You will also create and maintain system specification documents, test plans, and test artifacts. You should be able to work both independently and with teammates, and enjoy digging into reports, data, and files to analyze and solve problems/answer questions. You will: Analyze user stories, technical design, and business logic Participate in story estimations and collaborate on approach ideation Participate in system implementation projects (e.g., requirements documentation, system configuration, test documentation or execution, issue identification, and resolution) Oversee functional test plans and acceptance criteria Execute and analyze core system functional tests Perform analysis and document data mappings for external system integrations Analyze, triage, and help answer escalated UAT and production issues and questions Assist with internal training and release elevation You have: A bachelor's degree in information systems, Computer Science, engineering, or business-related fields 6+ years of experience as a business system, product, technical, or data analyst 6+ years of software system development experience, with primary focus in cloud technologies (preferably AWS)4+ years of experience working in an agile team; familiar with JIRA and Confluence Experience with SQL, Linux, data comparison and analysis, and API documentation tools Ability to independently analyze complex data-centric issues and communicate possible root causes Desire to dig into problems and collaborate with product owners, other analysts, and developers to resolve complex system issues Ability to work with ambiguity in a rapidly changing business environment Strong interpersonal and written communication skills Nice if you have: Background in the Advisory or Fintech industry is a plus Our Values At MAS , we believe in the power of " MORE ." This belief is the foundation of our core values, guiding our actions and driving our commitment to excellence, accountability, collaboration, and growth. Client Value Obsession: We strive for MORE in every client interaction, delivering the highest levels of excellence by proactively understanding and addressing our clients' needs. Driven by Action and Accountability: We embody MORE by upholding the highest standards of reliability and commitment. One Team One Voice: We foster a culture of MORE through collaboration and inclusivity. We value diverse perspectives, support, and improve each other, and commit to decisions as a unified team. Growth Mindset: We embrace MORE by thriving on change and innovation. Our commitment to continuous learning and personal development, valuing constructive feedback, and focusing on growth opportunities ensures that we remain resilient and forward-thinking. At MAS Global, people from diverse backgrounds come together to make an impact and be their authentic selves. MAS Global is a woman-owned business. We are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. #J-18808-Ljbffr