Full-time Department: Marketing and Communication Company Description Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. Job Description The Sales Development Representative is responsible for identifying and qualifying sales opportunities for the APM software field sales organization. The Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads. Responsibilities: Qualify leads and prospects based on defined criteria. Profile assigned accounts and drive outbound prospecting to generate new business. Call into senior IT management at Fortune 1000 as part of lead development and qualification (e.g., CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application Support). Conduct research on accounts using Google, LinkedIn, Jigsaw, and other tools. Develop an understanding of the account's business issues and other relevant information. Execute database and telemarketing programs to increase attendance at upcoming events and seminars, and to create awareness for current product promotions to target audiences. Educate prospects about Dynatrace enterprise solutions. Attend weekly territory forecast meetings and update the team on the progress of identified activities. Work to meet defined metrics goals. Provide input to marketing, including feedback on the quality of leads from marketing programs. Qualifications Fluent understanding of Spanish required. Preferred Requirements: College diploma/university degree preferred. Understanding of IT operations management solutions a plus. Experience using a CRM preferred, specifically Salesforce.com. Existing professional network of tech industry leaders. High level of commitment to exceptional customer service and relationship building. Strong written and verbal communication skills. Strong problem-solving, organizational, and interpersonal skills. Ability to work both individually and in a team environment. Self-motivated with the ability to work in a fast-paced and constantly changing environment. Additional Information Onboarding will include an extensive Sales Bootcamp consisting of technical and sales training. Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace. #J-18808-Ljbffr