Resident Manager

Company Description In Sofitel, the French lifestyle is not just a mood: "Frenchness" is about savoir-être — a certain know-how that comes naturally as an elegant and sophisticated way of life. Living life the French way means embracing life spontaneously and passionately, always finding joy in everything, whether through lively culinary experiences, wellness programs, beautifully designed spaces, or a thoughtful blend of art and culture. It is this personalized lifestyle and culturally inspired travel experience that Sofitel is committed to offering our guests. Job Description Luxury Service Assurance: You will be responsible for ensuring our guests receive luxury service by providing them with personalized assistance and assisting in the management and fulfillment of their special requests. Budget and Expenses Management: Manage budgets and expenditures, analyze and interpret financial information, and monitor sales and profits. Team Performance Oversight: Supervise team outcomes at all organizational levels. Additionally, support personnel selection, onboarding, and training processes. Qualifications Administration with over 5 years of demonstrable experience, preferably in luxury resort hotels. You must possess excellent leadership and attention to detail skills, the ability to make decisions, and conflict resolution capabilities. Fluency in English is a mandatory requirement. Additional Information Develop your talent through learning programs offered by Academy Accor. Opportunity to grow within your property and around the world! Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities. #J-18808-Ljbffr