Rep II, Customer Support Operations Location: Bogota Time Type: Full time Posted On: Posted 3 Days Ago Job Requisition ID: 19032488 What We'll Bring: We are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things. What You'll Bring: DINÁMICA DEL ROL Y FUNCIONES Entregar resultados oportunos y precisos al área, analizando los datos y los resultados obtenidos para garantizar que se mantenga la calidad esperada. Entender la data manejada para proponer mejoras dentro de los procesos que se encuentren hallazgos relacionados con indicadores atípicos. Identificar y solucionar problemas de procesamiento, tanto técnicos como de proceso, interactuando con distintos equipos relacionados (Soporte, Tecnología, Soluciones/Producto) en distintos equipos globales. Participar activamente con el equipo comercial en el análisis de datos que presenten los consumos de los diferentes clientes. Identificar proactivamente mejoras en los tableros de Power BI, y si es el caso implementar, oportunidades de automatización. Impact You'll Make: ¡NOS ENCANTARÍA VER! Estudiante de últimos semestres de Ingeniería Industrial, estadística, matemáticas aplicadas o afines. 6 meses a 1 año de experiencia (negociable) relacionada con gestión de bases de datos, programación. Es un plus el manejo de Power BI avanzado. Deseable Inglés intermedio – Avanzado. Conocimientos técnicos: Excel. Comunicación efectiva, actitud de servicio, lógica, estructura de programación, capacidad de análisis avanzada, resolución de problemas, análisis de impactos y riesgos. Preferencia en Bogota, abierto a otras ciudades. Estructuración de presentaciones de datos a nivel ejecutivo. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. Beware of scams tied to potential career opportunities. If you received a link, email, text or social media communication you weren't expecting from TransUnion, take a moment to confirm the relevant information. Be wary when providing personal information. Contact ****** or (312) 258-1717 for assistance. TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world. #J-18808-Ljbffr