Introducción Bienvenido a Gallagher, líder mundial en seguros, gestión de riesgos y servicios de consultoría. Con un equipo en crecimiento de más de 50.000 profesionales en todo el mundo, empoderamos a empresas, comunidades e individuos para que prosperen. En Gallagher, puede desarrollar una carrera, ya sea en nuestra división de corretaje, nuestra división de consultoría de recursos humanos y beneficios o nuestro equipo corporativo. Experimente The Gallagher Way, una cultura impulsada por valores compartidos y una pasión colectiva por la excelencia. Únase a uno de nuestros equipos dinámicos, donde desempeñará un papel fundamental a la hora de dar forma al futuro de Gallagher y desbloquear oportunidades incomparables tanto para sus clientes como para usted. Creemos que cada candidato aporta algo especial, ¡incluido usted! Por lo tanto, incluso si siente que está cerca pero no es exactamente compatible, le recomendamos que presente su solicitud. Descripción Gallagher is seeking to hire a Regional Crisis Management and Business Continuity Manager LatAm with our Global Business Resiliency Department to support our operations in Latin America. In this role you will have oversight of Gallagher's global crisis management and business continuity program within the Latin America region. You will be responsible for advising senior management, division leads, and office/department coordinators in all aspects of the program. The candidate will report directly to the Sr. Manager of Crisis Management and Business Continuity for the Americas and serve as the lead for large-scale crisis management and business continuity incident within the region, have ownership of special initiatives that will improve the global program and framework, and ensure local operations are compliant with the global program. The ideal candidate will be a self-starter with confirmed experience handling complex projects and situations at various interpersonal level, be proficient in the Spanish and English language, and have experience presenting to and working closely with executive leadership stakeholders. This position will report to leadership based in the United States and the candidate will preferably have experience working in a hybrid office environment as part of a global team. Cómo lograrás un impacto Crisis Management: Serve as the Crisis Management advisor to the Latin America Crisis Management Teams, which is made up of senior leaders in the region, during real incidents. Advice teams on where improvements can be made.Assist regional leads in updating their crisis management playbooks. Ensure corrective action trends have been identified and addressed in the playbooks.Develop, facilitate, and evaluate the regional crisis management team exercises.Serve as the region duty officer (on call) to assist with incident response when needed.Supervise the Gallagher Be Ready communications campaign geared at building a resilient culture in the region.Support the global framework as needed.Business Continuity: Ensure regional Business Continuity Plans (BCPs) are developed and/or updated to meet global policy. Review certain plans and provide scorecards of your findings.Serve as the relationship owner and troubleshoot issues for the global business continuity planning software.Facilitate monthly meetings with regional sponsors and coordinators to ensure program initiatives are on target and risk areas are relayed.Present regional status results to the Governance Committee (Senior Management group) quarterly.Conduct annual meetings with all corporate division departments in the region to ensure BIA/BCP data is up-to-date and as effective as possible. Train new department coordinators where possible. Where gaps exist, develop contingency plans to ensure minimal disruption during incidents.Develop, facilitate, and evaluate the regional Business Continuity exercises, in accordance with the multi-year exercise plan.Support the global framework as needed. Acerca de ti Bachelor's degree7+ years of related experienceProficiency in English and Spanish (speaking, reading, and writing) Portuguese is a plus.Experience presenting to and meeting with executive leadership stakeholdersProficiency in the use of Microsoft M365 products (primarily Word, Excel, PowerPoint, SharePoint)Proficiency in the use of project management tools such as Monday Work Management, Smartsheets, MS ProjectStrong organizational and planning skillsCommunication and influenceBuilding and presenting reportsProactivity, self-managementPreferred Qualifications: Proven leadership and project/program management experienceStrong time management ability and experience working with a U.S. based multinational corporation1 to 3 years of exercise design, facilitation, and after-action experienceStrong organizational and planning skillsAbility to multi-task with numerous competing deadlinesMaster's DegreeIndustry certifications preferred (e.g., Certified Business Continuity Professional (CBCP), Certified Emergency Manager (CEM), Master Exercise Practitioner (MEP))Experience working in a large complex private organizationExperience working in the financial or insurance industry
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