A QA Lead reports to a QA Manager. Works closely with QA Subject Matter Experts, other QA members, project managers, designers and developers to ensure QA standards and client satisfaction are delivered thought-out the account. A QA Lead is someone that brings support to the QA Manager on many tasks, provides leadership and career development to the team members.You will:Responsible of the supervision of the QA team members directly assigned to him/her, and accountable of following up their performance, and projects.Responsible to promote effective communication, a sense of participation and involvement amongst QA members.Responsible to plan, conduct, technically direct and maintain the required level of quality expected by the account/client.Responsible of overseeing QA member's tasks of his/her assigned projects and escalate when needed.Responsible to attend, lead and/or organize meetings on behalf of teamResponsible to promote QA values and principles not only for the QA team but for everyone in the company and our clients.Responsible to promote a team-oriented and collaborative environment among all the team membersResponsible of promoting a positive environment and motivate the team.Responsible to communicate test results, and escalate issues and risks by following a correct escalation path.Overseeing test data identificationCreating, co-creating and provide oversight on test plans and managing different testing suitesWriting and maintaining test cases/scriptsResponsible of creating QA estimationsCreate and oversee traceability matrix documents based upon project requirementsCreate and oversee checklist documentation based upon project requirementsProvide support on functional and non-funtional testing when necessaryDevelop test design documents to cover requirements.Overseeing, delegating and coordinating work to other QA Associates and apprentices, as needed.Mentoring staff members and act as a career developerYou have:Minimun 7 years of experience in Software Quality AssuranceEnglish Proficiency (B2+/ C1 reading, writing, and conversation)Extensive experience in leading QA and cross-funtional teams and technical projectsBachelor's degree in software engineering or related field or equivalent work experience.Knowledge of Agile Methodologies for software developmentExperience working with local and offshore teamsExperience in task management and defect tracking tools like Jira and/or similarExtensive knowledge of Windows or MacOS software is expected.What We Offer:Competitive benefits packagesVacation, compassionate leave, sick days, and flex daysAccess to online services for families and new parentsEnd of year closure days (not deducted form vacation balance)Diversity and Inclusion Board with 12 affinity groupsInternal learning and development programsAnd more…At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you're looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team towork from an office a minimum of 3 days a week.
