Job Title: Property Management Coordinator - LATAM Location: Remote (EST Time Zones) Salary Range: up to 2500 USD Work Schedule: Monday - Friday / 07:00 AM to 04:00 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.
We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.
Discover a world of career possibilities with Sagan.
About the Company: A small, growing property management company based in Braintree, Massachusetts, manages both residential and commercial properties, including single-family homes and small apartment buildings.
The company operates with the motto 'Every Building is a Business,' emphasizing its dedication to providing each property with personalized care and professional service.
Core values include teamwork, customer service, responsiveness, follow-through, and expertise.
Position Overview: As a Property Management Coordinator, you will be the primary point of contact for tenants, prospective residents, and vendors.
This role involves managing day-to-day operations, addressing tenant concerns, coordinating property maintenance, and ensuring smooth property management processes.
The ideal candidate will possess a proactive attitude, strong organizational skills, and a commitment to customer satisfaction.
Key Responsibilities: Communication: Answer incoming calls, make outgoing calls, respond to text messages and emails, and arrange appointments.
Provide exceptional customer service in all interactions.
Maintenance Coordination: Bid and dispatch contractors for maintenance and repairs.
Develop or refine scopes of work and follow up to ensure tasks are completed satisfactorily.
Administrative Tasks: Onboard new clients and tenants, create and disseminate contracts from templates, maintain accurate records, and manage miscellaneous administrative tasks using property management software RentVine.
Social Media: Respond to and post on social media platforms like Facebook and LinkedIn to engage with the community and promote the company.
Leasing: Draft advertising listings for properties and post them.
Gather documents from prospective renters in a timely manner for screening approval by the owner.
File Management: Keep files organized and ensure all documentation is up-to-date and accurate.
Track appointments and expirations on a shared calendar.
Client and Tenant Follow-Up: Follow up with clients, contractors, tenants, and prospective renters to ensure issues are resolved and services are delivered as promised.
Problem Solving: Handle tenant concerns and maintenance requests with a problem-solving mindset.
Be proactive in identifying and addressing issues.
Feedback: Offer suggestions for improving business operations and processes.
Growth and Learning: Demonstrate a growth-minded, self-learning approach.
Be inquisitive, reliable, and have a "get it done" attitude.
Qualifications: Language Skills: Fluent in English, both written and spoken.
Experience: Previous experience in property management or a customer-facing role is preferred.
Technical Skills: Proficient in Microsoft Office (Email, Word, basic Excel) and comfortable with web research and social media.
Attributes: Organized, helpful, growth-minded, self-learner, inquisitive, reliable, and possess a "get it done" attitude.
Education: High school diploma or equivalent; an associate's or bachelors degree in business, real estate, or a related field is advantageous.
Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.
