About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
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About the Job
We are seeking a highly motivated and results-driven Project Manager to oversee and coordinate our diverse portfolio of AI projects. The ideal candidate is a go-getter with a strong technical background, exceptional organizational skills, and a passion for driving AI initiatives forward to success in short time frames. This role involves working alongside the Senior Vice President and Head of AI Strategy, helping get projects over the finish line, ironing out details, and keeping everyone on task, busy, and moving forward.
As Project Manager, You Will…
Develop comprehensive project plans, including timelines, milestones, resource allocation, and risk management for various AI projects Collaborate with cross-functional teams, including data scientists, engineers, and key executives, to ensure seamless project execution Liaise with internal stakeholders, including senior management, to provide regular updates on project status, challenges, and outcomes Ensure all project deliverables meet the highest quality standards and align with business objectives Identify potential project risks and develop mitigation strategies to address them proactively Monitor project budgets, ensuring efficient resource utilization and cost control Maintain detailed project documentation and prepare comprehensive project reports for internal and external stakeholders Implement best practices and process improvements to enhance project management efficiency and effectiveness Assist the Senior Vice President - Head of AI Strategy with scheduling meetings, managing correspondence, and keeping everyone informed and on the same page Take on special projects as assigned by the Senior Vice President, providing support in research, data analysis, and presentation preparation As Project Manager, You Have…
Bachelor's degree in Computer Science, Engineering, Project Management, or a related field. Advanced degrees or relevant certifications (e.g., PMP, PRINCE2) are a plus Minimum of 2 years of project management experience Passion and genuine excitement around everything AI, ML and GenAI related Strong technical skills and understanding of AI technologies, machine learning, and data science principles. Experience with project management tools (e.g., Jira, Trello, Asana) is essential Excellent written and verbal communication skills in English. Ability to articulate complex technical concepts to non-technical stakeholders Proven track record of leading and motivating remote teams to achieve project goals Strong analytical and problem-solving skills with a proactive approach to overcoming challenges Exceptional organizational and multitasking abilities, with experience in managing executive schedules and tasks. 'Go getter' attitude: Someone who is self motivated and always looking to add value and take on new projects, especially when things slow down Looking for someone who is uncomfortable sitting still with a strong desire to always be building and always be learning #J-18808-Ljbffr