Key Responsibilities: Data Mapping and Transformation: Work closely with clients to analyze and interpret their custom data, converting it into the appropriate format for seamless integration into the Apptega platform.
Customer Collaboration: Partner with customers to understand their compliance requirements and specific data structures, ensuring that all conversions meet their needs.
Implementation Support: Assist clients in configuring their Apptega environment during onboarding, providing expertise in data migration and platform setup.
Quality Assurance: Validate data integrity and completeness post-conversion, troubleshooting and resolving any discrepancies.
Project Management: Manage multiple customer data conversion projects simultaneously, adhering to timelines and maintaining clear communication with stakeholders.
Documentation and Reporting: Create detailed documentation of data mapping processes and provide regular status updates to internal teams and clients.
Continuous Improvement: Collaborate with internal teams to enhance tools, templates, and processes for data conversion, driving efficiency and customer satisfaction.
Qualifications: Bachelor's degree in computer science, Information Systems, or a related field, or equivalent experience.
Experience: 2+ years in data analysis, implementation engineering, or similar roles, ideally within compliance, SaaS, or professional services.
Technical Skills: Proficiency in data manipulation tools such as Excel and/or SQL.
Familiarity with compliance frameworks (e.g., SOC 2, ISO 27001, NIST) is a plus.
Experience with Apptega or similar compliance software is highly desirable.
Soft Skills: Strong problem-solving and analytical skills.
Excellent communication and customer-facing skills.
Ability to manage multiple priorities in a fast-paced environment.
What We Offer: A collaborative and innovative work environment.
Opportunities for professional growth and development.
Competitive salary and benefits package.
The chance to make a meaningful impact by helping organizations improve their compliance programs.
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