Product Definition Analyst Job Title: Product Definition Analyst Location: Bogota Time Type: Full time Posted on: Posted 2 Days Ago Job Requisition ID: R20964** All CVs must be submitted in English** About Your Business Area/Department: Flying is easy, isn't it? You are used to catching planes to fly all around the world. Check in, print your boarding passes, drop your bags, go through the security, then board the plane... it's no rocket science. This is a very complex business, always changing, where any mistake can severely damage the airline reputation and business, and where all airlines have their set of specificities that we need to accommodate. We're looking for enthusiastic Product Definition Analysts to work with our customers to understand their business needs, issues and to propose corresponding solutions and evolutions to our Departure Control System (DCS) product of Customer Management to address these. The role is based at our Bogota development center. Summary of the role: As a PDA your mission is to analyze, design and specify the best functional solution for our Customer Management system, along with a detailed test plan and test executions, always focused on providing the best travel experience to our customers. Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature. Receives instruction, guidance and direction from more senior level roles or manager, with regular monitoring on the status of the assignments. May have specialized formal education or the equivalent work experience and has the required technical and functional skills and basic knowledge of the business. In this role you'll: Assess requirements: Build, maintain and share the functional knowledge of our processes, services and usage of end user products. Analyze business requirements submitted by Product Management. Size specification and validation work. Carry out functional design: Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders. Interface with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility. Overview validation: Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity. Ensure traceability of tests with specifications. Ensure production integrity by investigating, validating and prioritizing reported incidents. Manage relations with key stakeholders: Interface and communicate with Product Management, Project management, Amadeus Customer Services, Implementation, Migration and Development teams. Interface with the customer during requirements understanding, functional specification, testing and implementation phases. Participate in team events: Support team stakeholders by participating in team ceremonies: Agile forums, Team meetings, Solution assessments. About the ideal candidate: Excellent analysis & design skills Experience in Agile frameworks Kanban/Scrum/SAFe Ability to write clear and structured documentation Fluency in English Good written and verbal communication, teamwork, and problem-solving skills Ability to interact and communicate successfully with business partners and technology teams Experience as a Business Analyst Experience as a Product Owner is a nice to have Tools & Technologies: Jira, Office Suite, Octane, SQL, Azure ecosystem, Automated Testing What we can offer you: Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits. Work from anywhere: onsite, hybrid or fully remote. Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow. Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe. Application process: The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today! Working at Amadeus, you will find: A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. A flexible working model - We want our employees to do their best work, wherever and however it works best for them. A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. Diversity & Inclusion: Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law. #J-18808-Ljbffr