The Role Global Procurement Operations main targets are the global standardization and automation of all procurement-relevant processes on an end-to-end basis in alignment with all relevant stakeholders, e.g. Accounting, IT, Tax, Controlling. Global Procurement Operations main target is to deliver best-in-class processes and tools for strategic, tactical and operative procurement. This includes the definition and implementation of global tool strategy for end-to-end processes in Plan-to-Strategy (P2S), Source-to-Contract (S2C) and Procure-to-Pay (P2P), and provision of a professional support for the global Coupa tool suite. To ensure a high automation rate and user adoption rate procurement operations harmonizes and standardizes procurement relevant business processes on a global level. For the global team we are seeking a "Procurement Operations Process Manager" for Central Procurement Americas (CPA) with a focus on improving efficiency within Procure-to-Pay process and supporting efficiency projects through content for all BUs in the Americas region. The main activities are to promote and support CPA SSO stakeholder objectivies and mission, and to manage the Purchase-to-Order (P2O) processes for the procurement hub "Americas". Additionally this role will focus on reducing complexity and optimize process by implementing further standardized processes. This role will report directly into the Regional Head of Procurement Operations and will work closely with the Global Procurement Operations Manager in Munich. Responsibilities: Continuous development of purchase to order processes in collaboration with other stakeholders (e.g. AP, Category Mgmt., internal customers). Identify and report opportunities and process weaknesses and implement improvements jointly with the Procure-to-Pay community, analyze and report process weaknesses. Develop and enrich content into Coupa platform jointly with category management to meet business needs and increase automation. Support for special processes in the P2O environment. Those processes should be examined and reviewed and if possible, replaced by standard processes. Ensure pragmatic and innovative solutions to reduce further complexities while complying with applicable guidelines. Manage and implement local and regional standardization projects throughout the operational and strategic purchasing process. Design a change strategy including cross-cutting change interventions and provide an integrated view of change Provide transformation advice and consultancy support to the organization Work with the Procure-to-Pay community to influence the change delivery schedule to ensure optimal change adoption and time to realize new ways of working Develop and support the deployment of Change Management interventions and assist with propagation of these solutions across the organization Accountable to ensure continuous improvement in end to end processes for Source-to-Contract and Purchase-to-Pay for all BUs in North America and Canada. Responsible to improve efficiency in Source-to-Pay processes and support efficiency projects through content within a matrixed organization across multiple countries and BUs. Skills & Experience: Degree in either business or finance is a plus Minimum of 5 years' experience in procurement or process improvement with excellent service management (e.g. 3rd party) and communication skills Broad experience with digital processes and solutions – Coupa experience is an advantage Ability to solve complex challenges, curiosity to research for new solutions outside of traditional approaches Strong knowledge of procurement processes Ability to execute with minimal guidance and strong initiative Ability to recommend and support delivery when technical solutions meet business objectives Very high level of customer focus and entrepreneurial thinking Independent and creative thinker who considers cross-functional and downstream impacts Intercultural awareness, able to work with a globally diverse team Good communication and presentation skills Advanced change management skills, proven ability to guide significant change management programs. Willingness to travel and / or working in different time zones virtually Benefits: Company Bonus (Group Financial Performance Dependant) Health &Life Insurance Company Pension Program 20 days annual leave plus additional wellness days Hybrid working Training & Development Programs About us As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Reintroduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel. Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation. Sounds like you? Join us at Munich Re and Push Boundaries. With us.